Strategic Key Account Manager, Logistics

RXO; Ann Arbor (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) retirement plan with company 5%

Pre-tax accounts

Life insurance and disability

Employee Assistance Program

Career and Leadership Development

Paid time off and holidays

Job summary

RXO is a leading provider of transportation solutions in North America. RXO seeks a Key Account Manager to serve as the daily point of contact and relationship manager for its most important clients.

You will advocate for top accounts, expand relationships, negotiate rates, and coordinate carrier procurement to meet client needs. The role emphasizes maintaining a strong book of business, ensuring shipment integrity, and using internal systems to track sales and billing.

Qualifications

• Bachelor's degree or equivalent related work or military experience.
• 1 year of professional experience.

Responsibilities

• Serve as an advocate and liaison for RXO's top clients to ensure overall customer satisfaction.
• Expand current customer accounts through ongoing relationship development.
• Collaborate with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment.
• Maintain a core book of business and develop repeatable sales.
• Ensure shipment integrity and uphold the RXO brand by following standard processes.
• Update internal tracking and reporting systems to maintain accurate sales metrics.
• Monitor and ensure accurate billing for mutual business benefits.

Skills

Relationship management

Sales

Communication

Education

Bachelor's degree

Job description

RXO is a leading provider of transportation solutions in North America. RXO seeks a Key Account Manager to serve as the daily point of contact and relationship manager for its most important clients.

You will advocate for top accounts, expand relationships, negotiate rates, and coordinate carrier procurement to meet client needs. The role emphasizes maintaining a strong book of business, ensuring shipment integrity, and using internal systems to track sales and billing.