Strategic Key Account Manager – Freight Solutions

RXO CORPORATE SOLUTIONS; Charlotte (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and

401(k) retirement plan with up to 5%

Pre-tax accounts to help streamline

Company-paid disability and life

Employee Assistance Program (EAP)

Career and Leadership Development

Paid time off, holidays, and volunteer

Job summary

RXO is a leading provider of transportation solutions with a vast North American network. As a Key Account Manager in Charlotte, you will be the daily point of contact and relationship manager for our most important clients, driving satisfaction and growth.

You will advocate for top clients, expand current accounts, negotiate rates, identify carriers, and ensure accurate billing and reporting. A Bachelor's degree and 1 year of experience are required, with strong communication skills a plus.

Qualifications

• Bachelor's degree or equivalent related work or military experience.
• 1 year of professional experience.
• 5 years of experience in a transportation sales environment.
• Excellent verbal and written communication skills.

Responsibilities

• Serve as an advocate and liaison for RXO's top clients to ensure overall customer satisfaction.
• Expand current customer accounts through ongoing relationship development.
• Collaborate with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment.
• Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales.
• Ensure the integrity of the shipment and the RXO brand by following standard processes and procedures.
• Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics.
• Monitor and ensure accurate billing; strive to ensure mutually beneficial business operations.

Skills

Verbal communication

Written communication

Transportation sales experience

Education

Bachelor's degree or equivalent

Military experience

Job description

RXO is a leading provider of transportation solutions with a vast North American network. As a Key Account Manager in Charlotte, you will be the daily point of contact and relationship manager for our most important clients, driving satisfaction and growth.

You will advocate for top clients, expand current accounts, negotiate rates, identify carriers, and ensure accurate billing and reporting. A Bachelor's degree and 1 year of experience are required, with strong communication skills a plus.