Strategic Key Account Manager: Top Clients & Growth

RXO Inc.; Charlotte (NC); On-site; USD 65,000 - 110,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

401(k) Match

Disability Insurance

EAP

Leadership Development

Job summary

RXO Inc. is seeking a Key Account Manager in the Charlotte area to serve as the primary contact for top clients. You will manage relationships, grow accounts, and coordinate with internal teams to secure favorable terms, rates, and equipment for shipments.

Strong communication and industry knowledge will be essential to maintaining client satisfaction. Ideal candidates possess a Bachelor’s degree and relevant sales experience, with preference for 5+ years in transportation sales.

Qualifications

• Bachelor's degree or equivalent related work or military experience.
• 1 year of professional experience.
• 5 years of experience in a transportation sales environment (preferred).
• Excellent verbal and written communication skills.

Responsibilities

• Serve as an advocate and liaison for RXO's top clients to ensure overall customer satisfaction.
• Expand current customer accounts through ongoing relationship development.
• Collaborate with team members to secure terms of sale, including negotiating rates and procuring equipment.
• Maintain a core book of business for repeatable sales across RXO's client base.
• Ensure shipment integrity and uphold the RXO brand by following standard processes.
• Update internal tracking and reporting systems to maintain accuracy in sales and volume metrics.
• Monitor and ensure accurate billing for mutually beneficial operations.

Skills

Relationship building

Negotiation

Account management

Communication skills

Education

Bachelor's degree

Job description

RXO Inc. is seeking a Key Account Manager in the Charlotte area to serve as the primary contact for top clients. You will manage relationships, grow accounts, and coordinate with internal teams to secure favorable terms, rates, and equipment for shipments.

Strong communication and industry knowledge will be essential to maintaining client satisfaction. Ideal candidates possess a Bachelor’s degree and relevant sales experience, with preference for 5+ years in transportation sales.