Strategic Key Account Lead – 3PL Growth

Evans Transportation; Delafield (WI); In loco; USD 70.000 - 110.000; Tempo pieno

Descrizione del lavoro

Evans Transportation is seeking a results‑driven Account Manager to lead a portfolio of clients within our 3PL operations. You will manage relationships, analyze profitability, and drive growth across multiple locations while collaborating with cross‑functional teams to deliver superior supply chain solutions.

The role emphasizes strategic account management, data interpretation using Power BI and Excel Pivot Tables, and proactive client engagement to retain and expand accounts.

Competenze

• Bachelor’s degree required.
• 3–5 years of related experience in 3PL; more years may be substituted.
• Working knowledge of the transportation industry.
• Excellent critical thinking and problem‑solving skills.
• Strong organizational skills and ability to multitask.
• Must read/write/speak English.

Mansioni

• Build trust with new clients during onboarding and exit from implementation.
• Grow or maintain key accounts across locations and levels.
• Determine and execute business reviews for each account.
• Use data to analyze insights, trends, volume and profitability.
• Identify opportunities for growth and propose strategic solutions.
• Collaborate with account management to execute the account strategy.
• Be a thought leader to clients and provide market insights.
• Prepare reports on profitability, trends, and service performance.
• Interpret internal/external data to improve customer outcomes.
• Stay informed on customers’ business and industry changes to spot opportunities.
• Create annual budgets/plans for accounts and track progress.
• Serve as primary point of contact delivering a positive customer experience.
• Manage conflicts and maintain professional communications.
• Understand payment terms and work with accounting for invoicing.
• Perform other duties as assigned.

Conoscenze

3PL experience

Relationship management

Strategic account management

Financial analysis

English proficiency

Formazione

Bachelor’s degree

Strumenti

Power BI

Excel Pivot Tables

Descrizione del lavoro

Evans Transportation is seeking a results‑driven Account Manager to lead a portfolio of clients within our 3PL operations. You will manage relationships, analyze profitability, and drive growth across multiple locations while collaborating with cross‑functional teams to deliver superior supply chain solutions.

The role emphasizes strategic account management, data interpretation using Power BI and Excel Pivot Tables, and proactive client engagement to retain and expand accounts.