Senior Key Account Manager - Partnerships (Remote)

Affirm; Boise (ID); Remote; USD 205,000 - 280,000; Full time

Benefits offered by this job

Health coverage for dependents

Tech and wellness stipends

Flexible time off

Employee stock purchase plan

Job summary

Affirm is seeking a Key Account Manager in the United States to manage a portfolio of strategic merchant accounts, driving growth and revenue across partnerships. This high-profile, customer-facing role requires strong relationship, analytics, and program management skills.

You will collaborate with Product, Marketing, Analytics, Credit, and Risk teams, oversee account plans, negotiate terms, and drive expansions while maintaining executive presence and delivering measurable results.

Qualifications

• Bachelor’s degree with 7-10 years of B2B client-facing experience.
• Experience negotiating and closing large, complex commercial contracts for F100 companies.
• Strong written and verbal communication skills, including the ability to give compelling presentations.
• Experience in leading cross-functional projects with a high attention to detail.
• Ability to build and manage productive internal and external relationships and influence towards outcomes; executive presence.
• Excellent analytical abilities to review merchant performance and report on impact.
• Knowledge of retail, consumer finance offerings, integrated software solutions, and e-commerce preferred.
• Comfortable using Salesforce and standard BI tools.
• Travel 10-20% of the time.

Responsibilities

• Act as SEM and team lead across omni-retail for best practices on managing complex accounts, driving outcomes and building relationships.
• Oversee a large portfolio of key strategic accounts and drive strategic initiatives including contract negotiation, pricing and expansion opportunities.
• Lead and execute sophisticated account plans that include financing optimizations and marketing strategies, on ambitious timelines.
• Analyze partner performance and recommend programs to increase product adoption and expand opportunities.
• Orchestrate cross-functional teams across Product, Technical, Credit, Analytics, Marketing, and Risk to execute initiatives.
• Manage customer health to ensure satisfaction and business results.
• Drive customer advocacy and addressing issues with product, management and support teams.

Skills

B2B experience

Contract negotiation

Executive presence

Communication

Cross-functional leadership

Analytical skills

Salesforce

BI tools

Travel readiness

Education

Bachelor's degree

Tools

Salesforce

BI tools

Job description

Affirm is seeking a Key Account Manager in the United States to manage a portfolio of strategic merchant accounts, driving growth and revenue across partnerships. This high-profile, customer-facing role requires strong relationship, analytics, and program management skills.

You will collaborate with Product, Marketing, Analytics, Credit, and Risk teams, oversee account plans, negotiate terms, and drive expansions while maintaining executive presence and delivering measurable results.