Senior Key Account Growth Lead - Remote, Equity

Affirm; Washington (District of Columbia); Remote; USD 205,000 - 280,000; Full time

Benefits offered by this job

Health coverage for you and dependents

Monthly tech spending and health/welln

Generous time off and holidays

Employee stock purchase plan

Job summary

Affirm seeks a high-impact Key Account Manager to lead a portfolio of strategic merchant partners, driving growth and value through complex engagements. You will collaborate with Product, Analytics, Marketing, Credit, and Risk teams to deliver results and expand opportunities, while maintaining executive-level communication and relationship management.

The role emphasizes revenue growth, long-term partnerships, and strong analytical and strategic planning skills in a remote-first environment.

Qualifications

• Bachelor’s degree required with 7-10 years B2B client-facing experience.
• Proven ability to negotiate and close large complex contracts.
• Experience leading cross-functional projects with attention to detail.
• Strong written and verbal communication and executive presence.

Responsibilities

• Act as SEM and team lead across omni-retail, managing complex accounts.
• Oversee a portfolio of strategic accounts with contract negotiation and expansion.
• Lead account plans including financing optimizations and marketing strategies.
• Analyze partner performance to drive product adoption and expansion opportunities.
• Coordinate cross-functional teams across Product, Technical, Credit, Analytics, Marketing, and Risk.
• Manage customer health to ensure satisfaction and business results.
• Drive advocacy and resolve issues with product, development and support teams.

Skills

Communication

Relationship management

Contract negotiation

Cross-functional leadership

Analytical thinking

Executive presence

Salesforce

BI tools

Travel willingness

Education

Bachelor’s degree

Tools

Salesforce

BI tools

Job description

Affirm seeks a high-impact Key Account Manager to lead a portfolio of strategic merchant partners, driving growth and value through complex engagements. You will collaborate with Product, Analytics, Marketing, Credit, and Risk teams to deliver results and expand opportunities, while maintaining executive-level communication and relationship management.

The role emphasizes revenue growth, long-term partnerships, and strong analytical and strategic planning skills in a remote-first environment.