Senior Key Account Manager, Strategic Partners (Remote)

Affirm; Minneapolis (MN); Remote; USD 205,000 - 306,000; Full time

Benefits offered by this job

Health coverage for you and dependents

Tech & wellness stipends

Flexible time off

Employee stock purchase plan (ESPP)

Job summary

Affirm seeks a high-impact Key Account Manager to cultivate long-term partnerships with major merchant clients. You will drive growth across a portfolio of strategic accounts, negotiate complex contracts, and orchestrate cross-functional teams to deliver ambitious revenue and GMV targets.

The role emphasizes executive-level communication, analytics, and program leadership, with a remote-first structure and travel up to 20% as needed.

Qualifications

• Bachelor’s degree and 7–10 years of B2B client-facing experience in a high-tech environment.
• Experience negotiating and closing large, complex commercial contracts for F100 companies.
• Strong written and verbal communication skills, including presenting to executives.

Responsibilities

• Act as SEM and team lead across omni-retail for best practices on managing complex accounts, driving outcomes and building relationships.
• Oversee a large portfolio of strategic accounts and lead strategic initiatives including complex contract negotiation, pricing and expansion to drive revenue and GMV.
• Lead and execute sophisticated account plans including financing optimizations, executive relationship engagement, and marketing strategies against ambitious timelines.
• Analyze partner performance and recommend programs to increase product adoption and visibility, and sell expansion opportunities.
• Orchestrate cross-functional teams across Product, Technical, Credit, Analytics, Marketing, and Risk to execute partnership initiatives and drive results.
• Manage customer health to ensure satisfaction and business outcomes.
• Drive customer advocacy and address issues by collaborating with development, product management, and support teams to improve the Affirm offering.

Skills

Client relationship management

Negotiation

Cross-functional collaboration

Executive presence

Salesforce

BI tools

Clear communication

Education

Bachelor’s degree

Tools

Salesforce

BI tools

Job description

Affirm seeks a high-impact Key Account Manager to cultivate long-term partnerships with major merchant clients. You will drive growth across a portfolio of strategic accounts, negotiate complex contracts, and orchestrate cross-functional teams to deliver ambitious revenue and GMV targets.

The role emphasizes executive-level communication, analytics, and program leadership, with a remote-first structure and travel up to 20% as needed.