Senior Key Account Lead — Remote, Equity & Growth

Affirm; Dallas (TX); Remote; USD 205,000 - 280,000; Full time

Benefits offered by this job

Health coverage

Tech stipend

Flexible time off

ESPP

Job summary

Affirm is seeking a Key Account Manager to manage a portfolio of strategic merchant accounts and drive long-term growth. You will lead cross-functional initiatives, negotiate agreements, and coordinate with Product, Analytics, Marketing, and Risk teams to maximize value for partners and Affirm.

The role requires strong relationship-building, data-driven decision-making, and executive communication skills, with travel up to 20% and a focus on delivering measurable revenue outcomes.

Qualifications

• 7–10 years of B2B client-facing experience in a high-tech environment.
• Experience negotiating and closing large, complex commercial contracts for F100 companies.
• Strong written and verbal communication skills, including the ability to give compelling presentations.
• Experience in leading cross-functional projects with a high attention to detail.
• Ability to build and manage productive internal and external relationships and influence towards outcomes; outstanding executive presence.
• Excellent analytical abilities to review merchant performance and report on the impact of specific programs to internal and external stakeholders.
• Knowledge of retail, consumer finance offerings, integrated software solutions, and e-commerce preferred.
• Comfortable using Salesforce and standard BI tools.
• Comfortable with travel 10% - 20% of the time.

Responsibilities

• Act as SEM and team lead across omni-retail for best practices on managing complex accounts.
• Oversee a large portfolio of strategic accounts and drive revenue and expansion opportunities.
• Lead and execute sophisticated account plans including financing optimizations and marketing strategies.
• Analyze partner performance and recommend programs to increase adoption and expansion.
• Coordinate cross-functional teams to execute partnership initiatives and drive results.
• Manage customer health to ensure satisfaction and business results.
• Collaborate with development, product management, and risk teams to improve the Affirm offering.

Skills

B2B client-facing

Contract negotiation

Communication skills

Cross-functional leadership

Executive presence

Analytical abilities

Salesforce

BI tools

Travel readiness

Education

Bachelor’s degree

Tools

Salesforce

BI tools

Job description

Affirm is seeking a Key Account Manager to manage a portfolio of strategic merchant accounts and drive long-term growth. You will lead cross-functional initiatives, negotiate agreements, and coordinate with Product, Analytics, Marketing, and Risk teams to maximize value for partners and Affirm.

The role requires strong relationship-building, data-driven decision-making, and executive communication skills, with travel up to 20% and a focus on delivering measurable revenue outcomes.