Strategic K-12 SaaS Account Manager

Niche; Athens (GA); Remote; USD 68,000 - 83,000; Full time

Benefits offered by this job

Remote work options

Health, vision & dental

Flexible PTO

Home office stipend

Parental leave

401(k) with match

Impactful work

Collaborative team

Job summary

Niche is seeking an Account Manager to drive client retention and expand revenue within a portfolio of K-12 customers. You will manage relationships, clearly communicate impact, and identify upsell opportunities across the book of business.

This role collaborates with Customer Success and Sales Engineers to ensure successful implementations and ongoing value. During the first months, you will learn Niche product offerings, perform product demos, and train on Gong and Salesforce.

Qualifications

• Bachelor's degree in a business or education-related field.
• Minimum of 3 years of relevant experience in sales and marketing in a SaaS environment.
• Excellent presentation and communication skills.
• Salesforce Experience.
• Ability to thrive in a fast-paced, team-oriented environment.
• Fearless and persistent in building stakeholder relationships.
• Experience selling in Education or Digital Media is a plus.
• Experience with Challenger Sales Methodology is a plus.

Responsibilities

• Manage a full account portfolio and relationships with customers to increase revenue and adoption.
• Cultivate trusted advisor relationships with stakeholders and executive sponsors.
• Collaborate with Customer Success and Sales Engineers to implement and upsell.
• Prospect for new expansion opportunities within the book of business.
• Manage renewal opportunities and negotiate contracts.
• Present product demonstrations to clients.
• Support customers with use-case specific solutions.
• Understand the platform and product suite to advise customers.
• Provide a feedback loop to product and data teams.
• Meet quarterly and annual retention and expansion goals.
• Attend onboarding and training sessions during the first months.

Skills

Excellent presentation

Communication skills

Ability to thrive in fast-paced env

Fearless and persistent

Challenger Sales Methodology

Cross-functional collaboration

Education

Bachelor's degree in business or education-related field

Tools

Salesforce

Job description

Niche is seeking an Account Manager to drive client retention and expand revenue within a portfolio of K-12 customers. You will manage relationships, clearly communicate impact, and identify upsell opportunities across the book of business.

This role collaborates with Customer Success and Sales Engineers to ensure successful implementations and ongoing value. During the first months, you will learn Niche product offerings, perform product demos, and train on Gong and Salesforce.