K-12 SaaS Account Manager: Growth & Retention Leader

Niche; Bastrop (LA); Remote; USD 75,000 - 120,000; Full time

Benefits offered by this job

Remote work options

Stock options program

Best-in-class health plan

Flexible PTO

Parental leave

401(k) with employer match

Job summary

Niche is seeking an Account Manager to drive client retention and revenue growth within a K-12 customer portfolio. You will cultivate trusted advisor relationships, coordinate with Customer Success and Sales teams, and identify upsell opportunities across the books of business.

Responsibilities include managing accounts, presenting product demos, negotiating contracts, and ensuring customer success. A strong emphasis on communication, collaboration, and achieving revenue targets is required.

Qualifications

• Bachelor's degree in business or education-related field is required.
• Minimum of 3 years of relevant experience in sales and marketing within a SaaS environment.
• Excellent presentation and communication skills are essential.
• Experience with Salesforce is preferred.

Responsibilities

• Manage a full account portfolio and relationships to increase revenue and retention.
• Develop trusted advisor relationships with stakeholders and executive sponsors.
• Collaborate with Customer Success and Sales teams to enable successful implementations and cross-sell opportunities.
• Identify upsell opportunities within the book of business (on cycle/off-cycle).
• Negotiate contracts and drive the commercial process to signatures.
• Present product demonstrations and support customers with use-case solutions.

Skills

Sales & marketing

Presentation skills

Communication

SaaS experience

Challenger sales

Education

Bachelor's degree

Tools

Salesforce

Job description

Niche is seeking an Account Manager to drive client retention and revenue growth within a K-12 customer portfolio. You will cultivate trusted advisor relationships, coordinate with Customer Success and Sales teams, and identify upsell opportunities across the books of business.

Responsibilities include managing accounts, presenting product demos, negotiating contracts, and ensuring customer success. A strong emphasis on communication, collaboration, and achieving revenue targets is required.