Strategic Inside Sales - Technical OEM Solutions

Employee Owned Holdings, Inc.; Tampa (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Employee Stock Ownership Plan (ESOP)

Job summary

Employee Owned Holdings, Inc. seeks an Inside Sales professional to support strategic OEM accounts. You will work with outside sales, purchasing, and warehouse teams to ensure accurate orders and timely delivery of technical solutions.

You will learn hydraulic, pneumatic, and automation products, communicate with engineering and management, and act as the primary internal contact for orders and inquiries. This role emphasizes customer relationships and process improvement within a 100%

Qualifications

• High school diploma or GED required.
• Technical aptitude related to fluid power, mechanical or automation products is a plus.
• Experience with customer communication by phone and email.

Responsibilities

• Partner with Outside Sales to support strategic OEM accounts with proactive communication and coordination.
• Learn product knowledge across hydraulic, pneumatic, and automation components to identify right solutions.
• Serve as primary internal contact for assigned accounts for orders, quotations, and service requests.
• Build strong relationships with customer contacts to understand production needs and forecasting.
• Provide real-time updates on pricing, availability, lead times, and delivery status.
• Collaborate with engineering, outside sales, production, and purchasing to resolve issues and maintain satisfaction.
• Resolve credit, billing, and invoicing issues with Accounting/Finance.
• Support ISO 9001 conformance and understanding of Quality Management System implications.
• Perform other duties as assigned.

Skills

Problem solving

Willingness to learn

Interpersonal skills

Communication

Strong organization

Phone & email customer communication

Outlook proficiency

Excel familiarity

Order entry/ERP knowledge

Education

High school diploma or GED

Technical aptitude related to fluid power/mechanical/automation (plus)

Tools

ERP systems

Microsoft Outlook

Basic Excel functions

Job description

Employee Owned Holdings, Inc. seeks an Inside Sales professional to support strategic OEM accounts. You will work with outside sales, purchasing, and warehouse teams to ensure accurate orders and timely delivery of technical solutions.

You will learn hydraulic, pneumatic, and automation products, communicate with engineering and management, and act as the primary internal contact for orders and inquiries. This role emphasizes customer relationships and process improvement within a 100%