OEM Technical Inside Sales Specialist

Priority Dispatch Corp.; Huntersville (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

HAWE Hydraulik USA is seeking an Inside Sales Representative to support OEM accounts with technical assistance, pricing, quoting, and order fulfillment. You will manage quotes, orders, and product information in ERP and CRM systems, while maintaining strong customer relationships and ensuring accurate data across Business Central and related tools.

Responsibilities include part number configurations, troubleshooting portal issues, and coordinating with Engineering, Operations, and Purchasing to

Qualifications

• Team player with a customer-first mindset.
• Detail-oriented and organized.
• Experience with BC, SAP, MIS and Salesforce CRM.
• Proficient with MS Office (Outlook, PowerPoint, Excel, Word, Teams).

Responsibilities

• Serve as Inside Sales point of contact for OEM accounts.
• Enter and process quotes and orders in ERP.
• Coordinate fulfillment with Operations, Purchasing, Engineering.
• Support warranty, returns, and customer complaint channels.
• Log order details and updates in ERP and CRM systems.

Skills

Team player

Detail-oriented

Project management

Strong communication

Digital systems

Multitasking

BC/SAP/MIS/Salesforce experience

MS Office

Tools

ERP (Business Central)

Salesforce

SAP

MIS

Microsoft Office

Job description

HAWE Hydraulik USA is seeking an Inside Sales Representative to support OEM accounts with technical assistance, pricing, quoting, and order fulfillment. You will manage quotes, orders, and product information in ERP and CRM systems, while maintaining strong customer relationships and ensuring accurate data across Business Central and related tools.

Responsibilities include part number configurations, troubleshooting portal issues, and coordinating with Engineering, Operations, and Purchasing to