Strategic Inside Sales Partner - Growth & Retention

Mac Papers and Packaging; Jacksonville (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

Mac Papers + Packaging, based in Jacksonville, FL, seeks an Account Manager Associate to drive revenue growth through proactive new customer acquisition and expansion of existing accounts. You will teach customers about cost optimization and guide them to smarter purchasing decisions through a consultative selling approach.

This role requires a strategic mindset, the ability to manage full sales cycles, and collaboration with operations to ensure seamless order fulfillment.

Qualifications

• Bachelor's degree in business, marketing, or a related field.
• 2+ years of B2B inside sales experience with a track record of exceeding quota.
• Experience with Challenger Sales Methodology.
• Proven success scaling inside sales in a B2B environment.
• Merchant distribution experience preferred.
• Proven track record managing teams to hit revenue and margin targets.
• Excellent people and relationship skills.
• Attention to detail.
• Experience with ERP, CRM, service management, and contact center technologies.
• Ability to multitask and prioritize workload.
• MS Office (Word, Excel, Outlook) proficient.
• Proficient with Windows platforms.
• Strong written and verbal communication.
• Independent and team-oriented.
• Ability to pass drug screen and background check.

Responsibilities

• Execute high-volume outbound calls, emails, and social campaigns.
• Grow a portfolio of accounts from reactivation to full sales cycle.
• Challenge customers with insights to uncover opportunities.
• Increase order size through inventory optimization and bulk purchasing.
• Drive pipeline velocity toward close.
• Deliver tailored presentations to stakeholders.
• Prepare quotes, proposals, and programs meeting margin targets.
• Maintain CRM and sales tools with accurate data.
• Build a 3-4x quota coverage pipeline.
• Collaborate with ops, logistics, and CS to fulfill orders.
• Meet monthly/quarterly sales quotas.
• Stay current on product, industry trends, and competition.
• Participate in sales training and team meetings.
• Build cross-department relationships to resolve post-sale issues.
• Identify efficiency improvements in tools and processes.
• Prepare performance reports for leadership.
• Other duties as assigned.

Skills

B2B inside sales

Quota achievement

Relationship building

Time management

Multitasking

Education

Bachelor's degree in business/marketing or related field

Tools

ERP systems

CRM systems

Service management software

Contact center tools

Job description

Mac Papers + Packaging, based in Jacksonville, FL, seeks an Account Manager Associate to drive revenue growth through proactive new customer acquisition and expansion of existing accounts. You will teach customers about cost optimization and guide them to smarter purchasing decisions through a consultative selling approach.

This role requires a strategic mindset, the ability to manage full sales cycles, and collaboration with operations to ensure seamless order fulfillment.