Strategic B2B Account Manager - Growth & Solutions

Mac Papers and Packaging,; Memphis (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

Mac Papers and Packaging is seeking an Account Manager in Memphis, TN to develop and maintain strong customer relationships and guide profitable sales of all Mac Papers products—Packaging & Paper. You will grow the existing base while pursuing new business opportunities, using CRM to manage pipelines and coordinating with Commercial leadership.

The role demands execution on a strategic territory plan, excellent communication, and the ability to work with cross-functional teams, including

Qualifications

• High school diploma or GED required.
• 4-year Bachelor's degree preferred and/or equivalent experience.
• Proven track record delivering on defined sales objectives.
• Sales experience required. 2-4 years of experience in selling to businesses a plus.
• B2B consultative sales experience with successful track record of sales and territory growth.
• Strong interpersonal skills, time management experience and a self-starter.
• Demonstrated ability to handle multiple tasks simultaneously in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Competitive, self-confident and growth oriented.
• Ability to utilize CRM for daily business activities, planning & pipeline progression.
• Ability to effectively utilize order entry systems and respond to emails.
• Must have a valid driver's license and insurable driving record.
• Must be able to efficiently use a Windows-based computer.
• Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment.
• Strong interpersonal, organizational, oral and written communications skills.
• Must be able to read and communicate in English, for safe and effective performance of the job and business operations.
• Must be able to work alone, and with a team.
• Must be able to pass a drug screen and criminal background check.

Responsibilities

• Maintain and aggressively grow existing account base. Develop and execute a territory business plan to be reviewed quarterly with commercial leadership.
• Prospect, identify and develop customers for new business opportunities for all Mac Paper's products. Develop and actively work CRM pipeline including periodic reviews with LOB leadership.
• Identify customer needs and successfully recommend value added solutions that will improve customer’s processes and profitability. Stay informed of market conditions, product innovations, and competitive landscape.
• Develop customer business relationships from ownership/management to the floor.
• Provide timely communication and unmatched customer service internally & externally.
• Work effectively with other Mac employees, including Commercial leadership, Customer Service, and Operations.
• Participate in commercial meetings and off-site product and sales training.
• Perform administrative duties, such as budgeting, reporting. Review and analyze reporting, including special order requests, customer bid files, and sales/gross profit margin data.
• Work with Credit to collect past due account and evaluate credit when opening new accounts.
• Collaborate with equipment and consumable suppliers to target, assess, present and close business.
• Other duties as required.

Skills

Sales experience

CRM

Customer relationships

Time management

English communication

Driving

Education

High school diploma or GED

Bachelor's degree preferred

Equivalent experience

Tools

CRM systems

Order entry systems

Windows OS

Job description

Mac Papers and Packaging is seeking an Account Manager in Memphis, TN to develop and maintain strong customer relationships and guide profitable sales of all Mac Papers products—Packaging & Paper. You will grow the existing base while pursuing new business opportunities, using CRM to manage pipelines and coordinating with Commercial leadership.

The role demands execution on a strategic territory plan, excellent communication, and the ability to work with cross-functional teams, including