Strategic B2B Account Manager - Growth & Relationships

Mac Papers and Packaging; Royal Pines (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Mac Papers and Packaging is seeking an Account Manager to build and grow strong customer relationships across Asheville and surrounding areas. You will understand client needs, propose value-added solutions, and guide profitable sales of packaging and paper products.

The role emphasizes developing new business while maintaining existing accounts, with CRM pipeline reviews and cross-functional collaboration to deliver exceptional service and profitable outcomes.

Qualifications

• High school diploma or GED required.
• 4-year Bachelor’s degree preferred and/or equivalent experience.
• Proven track record delivering on defined sales objectives.
• Sales experience required. 2-4 years of experience in selling to businesses a plus.
• B2B consultative sales experience with successful track record of sales and territory growth.
• Strong interpersonal skills, time management experience and a self-starter.
• Demonstrated ability to handle multiple tasks simultaneously in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Competitive, self-confident and growth oriented.
• Ability to utilize CRM for daily business activities, planning & pipeline progression.
• Ability to effectively utilize order entry systems and respond to emails.
• Must have a valid driver’s license and insurable driving record.

Responsibilities

• Maintain and aggressively grow existing account base.
• Develop and execute a territory business plan to be reviewed quarterly with commercial leadership.
• Prospect, identify and develop customers for new business opportunities for all Mac Paper’s products.
• Develop customer business relationships from ownership/management to the floor.
• Provide timely communication and unmatched customer service internally & externally.
• Work effectively with other Mac employees, including Commercial leadership, Customer Service, and Operations.
• Participate in commercial meetings and off-site product and sales training.
• Perform administrative duties, such as budgeting, reporting, and analyzing sales data.
• Collaborate with credit to collect past due accounts and evaluate new accounts.
• Coordinate with suppliers to target, assess, present and close business.
• Other duties as required.

Skills

Sales

Account management

CRM

B2B sales

Customer relationships

Territory growth

Education

High school diploma

Bachelor's degree preferred

Tools

CRM

Job description

Mac Papers and Packaging is seeking an Account Manager to build and grow strong customer relationships across Asheville and surrounding areas. You will understand client needs, propose value-added solutions, and guide profitable sales of packaging and paper products.

The role emphasizes developing new business while maintaining existing accounts, with CRM pipeline reviews and cross-functional collaboration to deliver exceptional service and profitable outcomes.