Strategic Inside Sales Advisor - Industrial Hardware

Wurth Industry US; Roanoke (VA); Presencial; USD 50.000 - 61.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Maternity/Paternity leave

Tuition Reimbursement

Health benefits

401(k)

Short term disability

Long term disability

Paid Time Off

10 paid holidays

Descripción de la vacante

Wurth Industry US in Roanoke, VA seeks an Inside Sales Representative for discrete/unplanned accounts. You will be the primary internal contact for assigned non-VMI customers, supporting the full sales cycle through account management, data analysis and cross‑functional coordination.

You will handle sales execution, quoting, sourcing and order fulfillment, maintain master data, and drive improvements for service and profitability.

Formación

• Bachelor's degree preferred; high school diploma/GED acceptable with equivalent experience.
• 3–5 years of customer service/inside sales experience required.
• Advanced Excel skills and proficiency in MS Office; SAP & P21 experience a plus.
• Ability to read and interpret customer orders, drawings and vendor references.
• Experience in sourcing and procuring industrial hardware; strong data analysis skills.
• Ability to upsell products and provide professional quotations.
• Excellent verbal and written communication; credible relationship-builder.

Responsabilidades

• Meet KPI targets and sales/gross profit targets for assigned books of business.
• Follow guidelines to establish selling prices and margins; expediting and quoting.
• Provide quotes, source products, and support order fulfillment; QA activities.
• Maintain customer master data and CRM records; manage shipments with warehouse.
• Escalate non-routine issues; mentor other inside sales team members.
• Collaborate with cross‑functional teams to resolve customer issues and improve service.
• Drive account management and proactive outreach for upcoming requirements.
• Support Business Unit Manager on escalated matters; training opportunities.
• Handle data entry, record management and defined processes for reliability.
• Maintain professional representation of the company in all interactions.

Conocimientos

Customer service

Inside sales

Data analysis

Account management

Cross-functional coordination

Quotations

Sourcing

Upsell

Communication

Reading drawings

Educación

Bachelor's Degree Preferred

Herramientas

SAP

P21

Microsoft Outlook

Microsoft Word

PowerPoint

Excel

Descripción del empleo

Wurth Industry US in Roanoke, VA seeks an Inside Sales Representative for discrete/unplanned accounts. You will be the primary internal contact for assigned non-VMI customers, supporting the full sales cycle through account management, data analysis and cross‑functional coordination.

You will handle sales execution, quoting, sourcing and order fulfillment, maintain master data, and drive improvements for service and profitability.