Industrial Inside Sales Pro & Key Accounts

Wurth Industry US; Louisville (KY); Presencial; USD 50.000 - 61.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401(k) plan

Paid time off

Maternity/Paternal leave

Tuition reimbursement

Holidays

Descripción de la vacante

Würth Industry US is seeking an Inside Sales Representative to serve as the primary internal contact for assigned non-VMI customers and support the full sales cycle through account management, data analysis, and cross-functional coordination.

Responsibilities include executing sales processes, expediting, quoting, sourcing, and quality assurance to meet customer needs while maintaining professional communication and strong product knowledge of fasteners and industrial hardware.

Formación

• Bachelor's degree preferred; HS diploma/GED accepted.
• 3–5 years of customer service/inside sales experience required.
• Intermediate to advanced Microsoft Outlook, Word and PowerPoint.
• Advanced Excel skills.
• SAP & P21 experience advantageous.
• Able to read, analyze and understand customer POs, drawings and vendor materials.
• Experience in sourcing and procuring industrial hardware.
• Ability to analyze data to make decisions for customers.
• Able to provide professional quotations and recommendations.
• Strong verbal communication skills and credibility with internal and external customers.
• Opportunity to mentor teammates and contribute to process improvements.

Responsabilidades

• Meet KPI targets and sales/gross profit objectives for assigned accounts.
• Execute sales processes including quoting, expediting, sourcing and order fulfillment.
• Research profitability concerns and optimize pricing to maintain margins.
• Drive customer acquisition, activation, and retention.
• Provide timely, professional communication via phone, email, or chat.
• Support cross-functional teams to resolve customer issues and improve service.
• Manage customer master data and CRM data accuracy.
• Train and mentor other Inside Sales team members.

Conocimientos

Customer service

Analytical skills

Communication

Reading drawings/POs

Up-sell capabilities

Quotations

Decision making

Leadership potential

Educación

Bachelor's degree preferred

High school diploma/GED

Herramientas

SAP

P21

MS Office (Outlook/Word/PowerPoint)

Descripción del empleo

Würth Industry US is seeking an Inside Sales Representative to serve as the primary internal contact for assigned non-VMI customers and support the full sales cycle through account management, data analysis, and cross-functional coordination.

Responsibilities include executing sales processes, expediting, quoting, sourcing, and quality assurance to meet customer needs while maintaining professional communication and strong product knowledge of fasteners and industrial hardware.