Strategic Inside Sales Account Manager

Veritiv; Lansing (MI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Healthcare benefits

Dental and vision coverage

401k

Paid time off

Tuition reimbursement

Job summary

Veritiv, a leading packaging solutions provider, seeks an Inside Sales Account Manager in Lansing, MI to cultivate and grow relationships with existing customers. You will drive revenue through digital outreach, manage CRM records, and coordinate with marketing and support to ensure a seamless customer experience.

Ideal candidates have 1–3 years of relevant experience, excellent verbal and written communication, strong customer service, and a proactive, results-driven mindset to hit sales

Qualifications

• 1-3 years of related job experience.
• Ability to work quickly and efficiently.
• Excellent verbal, written, people, and diplomacy skills are required.
• Strong customer service skills (friendly, courteous and helpful).

Responsibilities

• Identify potential customers by obtaining information, referrals, and recommendations from existing customers and other contacts and/or through participation in trade shows and conferences.
• Utilize digital communication methods and tools to engage customers at various stages of the sales cycle, providing them with timely and relevant information.
• Maintain accurate records, schedule follow-up actions, and create call plans of leads and interactions in the CRM system.
• Drive sales growth by actively promoting and selling our products and services through digital channels, ensuring the attainment of sales goals.
• Collaborate with cross-functional teams, including marketing and customer support, to ensure a cohesive and seamless customer experience.
• Stay informed about industry trends, competitor activities, and market dynamics to capitalize on emerging opportunities.
• Perform other duties as required.

Skills

Verbal communication

Written communication

People skills

Diplomacy

Education

Bachelor's Degree Preferred

Tools

CRM system

Digital tools

Job description

Veritiv, a leading packaging solutions provider, seeks an Inside Sales Account Manager in Lansing, MI to cultivate and grow relationships with existing customers. You will drive revenue through digital outreach, manage CRM records, and coordinate with marketing and support to ensure a seamless customer experience.

Ideal candidates have 1–3 years of relevant experience, excellent verbal and written communication, strong customer service, and a proactive, results-driven mindset to hit sales