Strategic Inside Sales & Account Advisor

Wurth Industry USA; Brooklyn Park (MN); On-site; USD 58,000 - 70,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Tuition reimbursement

Training opportunities

Job summary

Würth Industry USA in Brooklyn Park, MN, seeks an Inside Sales Representative to be the first-line contact for assigned customer accounts and to support end-to-end sales processes, including data analysis and order fulfillment.

The role requires 3–5 years of customer service or inside sales, plus strong Excel/CRM skills and the ability to read customer orders and drawings. On-site position with competitive benefits and opportunities for growth.

Qualifications

• Bachelor’s degree preferred; high school diploma/GED acceptable.
• 3–5 years of customer service/inside sales or related experience.
• Advanced Excel; SAP skills advantageous.
• Ability to read and analyze customer orders and drawings.

Responsibilities

• Meet established KPIs.
• Represent the company professionally.
• Collaborate with Sales to retain accounts and troubleshoot orders.
• Data entry, quote support, record management, logistics coordination, and order processing.
• Manage customer master data and pricing.
• Drive account management and support the sales process.
• Collaborate with cross-functional teams to resolve issues.
• Support in improving profitability and service for customers.
• Read and decipher customer prints for accurate quotes.
• Respond to requests via phone, email, fax, or chat.
• Upsell products and services through promotions.
• Perform other duties as assigned.

Skills

Customer service

Inside sales

Data analysis

Communication

Verbal communication

Education

Bachelor's degree preferred

High school diploma/GED

Tools

SAP

Excel

Outlook

Word

PowerPoint

Job description

Würth Industry USA in Brooklyn Park, MN, seeks an Inside Sales Representative to be the first-line contact for assigned customer accounts and to support end-to-end sales processes, including data analysis and order fulfillment.

The role requires 3–5 years of customer service or inside sales, plus strong Excel/CRM skills and the ability to read customer orders and drawings. On-site position with competitive benefits and opportunities for growth.