Strategic Initiatives Lead - Collections (Remote)

BMO; United States; Remote; USD 86,000 - 185,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident & life insurance

Retirement savings plans

Job summary

BMO, a leading financial services company, seeks a Senior Manager to lead the Collections team in process changes, transformation, and project delivery across the organization. You will design and map workflows, partner with stakeholders, and ensure outcomes align with customer and risk objectives.

This role requires experienced leadership, cross-functional collaboration, and the ability to manage multiple programs simultaneously.

Qualifications

• Verbal & written communication skills required at expert level.
• Analytical and problem solving abilities essential.
• Strong ability to influence and collaborate across teams.

Responsibilities

• Lead changes, transformation, and workflow initiatives for the Collections Team.
• Designs, develops, and manages projects from business case to execution.
• Provide strategic input and act as SME on regulations and policies.
• Manage multiple programs/projects simultaneously and resolve conflicting priorities.
• Communicate progress and results to stakeholders and senior leadership.

Skills

Verbal & written communication

Analytical skills

Problem solving

Influence skills

Collaboration

Data-driven decisions

Ambiguity management

Education

Post-secondary degree in related field

Job description

BMO, a leading financial services company, seeks a Senior Manager to lead the Collections team in process changes, transformation, and project delivery across the organization. You will design and map workflows, partner with stakeholders, and ensure outcomes align with customer and risk objectives.

This role requires experienced leadership, cross-functional collaboration, and the ability to manage multiple programs simultaneously.