Strategic Implementation Lead — Remote & Stock Options

vodori-careers; United States; Remote; USD 95,000 - 135,000; Full time

Benefits offered by this job

Remote work option

Stock options

Medical, dental, vision benefits

401(k) with company match

Paid family leave

Unlimited vacation

Employee recognition programs

Bonus program

Job summary

Vodori is seeking an Implementation Manager to drive successful SaaS implementations for life sciences customers. You will lead customer-facing projects, manage cross-functional teams, and ensure on-time delivery of data migrations and integrations.

The role reports to the Senior Manager, Global Implementation and Configuration and offers a remote work option, competitive compensation, and a comprehensive benefits package designed to reward performance and loyalty.

Qualifications

• 2-4 years of experience in professional service projects or process consulting engagements, ideally in consulting, SaaS implementation, business analysis, or product management.
• Familiarity with business process optimization, workflow, and enterprise content management concepts.
• Strong attention to detail, organization skills, and proficiency in project management.
• Proven ability to effectively prioritize work with strong follow-through on task completion.
• Direct client engagement experience with a track record of delivering high customer satisfaction.

Responsibilities

• Manage all phases of product implementations, including project planning, requirements capture, testing and delivery, client communication, launch support, and data migration and integration coordination.
• Understand complex business requirements and translate customer needs into configuration solutions while enforcing best practices.
• Act as a trusted advisor with comprehensive product knowledge and ability to guide optimal product configurations.
• Define and adhere to project schedules, manage competing priorities and mitigate risks.
• Adhere to internal processes to onboard customers to Vodori and identify blockers early.

Skills

Project management

Client engagement

Communication

Stakeholder management

Problem solving

Tools

JIRA

SharePoint

Zendesk

HubSpot

GuideCX

Job description

Vodori is seeking an Implementation Manager to drive successful SaaS implementations for life sciences customers. You will lead customer-facing projects, manage cross-functional teams, and ensure on-time delivery of data migrations and integrations.

The role reports to the Senior Manager, Global Implementation and Configuration and offers a remote work option, competitive compensation, and a comprehensive benefits package designed to reward performance and loyalty.