Senior Project Manager - Ostro Implementation

Veeva Systems, Inc.; United States; Remote; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, vision

Flexible PTO

Retirement programs

1% charitable giving program

Job summary

Veeva Systems, Inc. seeks a Senior Project Manager, Implementation within Ostro, a division focused on AI-powered brand engagement for life sciences.

You will own complex software implementations from kickoff to go-live, bridging internal and client teams to ensure on-time launches on 6 to 12 week cycles. You will manage a portfolio of 10–20 concurrent projects, configure client apps with no-code builders, and lead cross-functional collaboration with Implementation Consultants, Account

Qualifications

• 4–6 years managing 10–20 concurrent software implementations.
• Built SOPs and templates to streamline the lifecycle.
• Hands-on with beta or newly released products.

Responsibilities

• Manage full-lifecycle software implementations from kickoff to go-live.
• Oversee 10–20 concurrent projects with multi-system integrations.
• Configure client apps using no-code builders and QA testing.
• Coordinate cross-functional teams for seamless delivery.
• Develop SOPs and templates to scale operations.
• Coach junior PMs to boost team efficiency.

Skills

Portfolio management

Cross-functional coordination

Quality assurance

Project leadership

Education

PMP certification

Tools

No-code builders

Job description

The Role

Ostro is a specialized business division within Veeva, dedicated to advancing brand engagement for the life sciences industry through AI technology. Veeva Ostro empowers life sciences companies to transform how they connect with the people who need their innovations most. By joining this fast-growing team, you will work at the forefront of leveraging AI innovations to make healthcare information seamless, intuitive, and impactful.

We are hiring a Senior Project Manager, Implementation to join our Client Success team.

In this role, you will own complex software implementations from kickoff to go-live, acting as the main bridge between internal teams and external clients to ensure successful, on-time launches. Project lifecycles run on fast-paced 6 to 12 week timelines.

What You'll Do

• Manage full-lifecycle software implementation projects from kickoff to go-live, driving clear client communication, proactive risk mitigation, and team accountability to maintain strict timelines
• Manage a portfolio of 10 to 20 concurrent projects, balancing complex, multi-system integrations with standard deliveries
• Configure client applications utilizing no-code flow builders and conduct rigorous quality assurance testing, including preparing annotations for MLR/PRC regulatory submissions prior to release
• Coordinate cross-functionally with Implementation Consultants, Account Executives, Product Managers, and Support teams to ensure seamless project delivery
• Scale implementation operations by developing SOPs, creating integrated template project plans, and continuously optimizing internal tools and discovery processes
• Coach and mentor Associate and Project Manager-level team members to foster professional growth and team efficiency

Requirements

• Portfolio Management: 4–6 years of experience managing 10–20 concurrent software implementations, specializing in multi-product rollouts and complex, multi-system integrations
• Process & Scaling: Built standard SOPs and project templates that improved and streamlined the implementation lifecycle
• Product Launch: Hands-on experience deploying and troubleshooting beta or newly released products

Nice to Have

• PMP certification or equivalent
• Experience with MLR/PRC regulatory submissions and annotations in pharma or life sciences
• Background in healthcare technology or a marketing agency
• Experience mentoring or coaching junior project managers

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• If moving to the interview stage, the process is as follows:
  1. A conversation with the hiring manager
  2. A practical case exercise
  3. A final conversation with our group's Senior Leader.
• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $90,000 - $150,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].