Strategic HR Specialist – Workers' Compensation

U.S. Customs and Border Protection

Indianapolis (IN)

On-site

USD 62,000 - 97,000

Full time

5 days ago

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Job summary

U.S. Customs and Border Protection (CBP) is seeking a workers' compensation specialist to proactively manage cases, guide injured employees and supervisors, and ensure compliance with FECA and DOL requirements. Responsibilities include developing plans of action, maintaining case records in the agency system, and coordinating with ICCs.

The role offers GS-9 to GS-11 grade levels with potential for advancement and is located in multiple U.S. locations, including Indianapolis, IN.

Qualifications

1 year of specialized experience for GS-9 level: managing federal workers' compensation cases and applying FECA rules.
1 year of specialized experience for GS-11 level: administering workers' compensation or employee benefits cases and interpreting laws.
Education substitutions allowed for GS-9/GS-11 as described in the announcement.

Responsibilities

Manage assigned workers' compensation cases, ensure documentation is complete and filed.
Monitor case status, update action plans, ensure FECA and DOL requirements are met.
Provide guidance to employees, supervisors, and ICCs on workers' compensation rights and responsibilities.
Assist with claim development, return-to-work considerations, and timely benefit payments.
Prepare responses to Department of Labor inquiries and other legal proceedings.