Strategic HR Partner: Policy, Performance & People Growth

Wright Service Corp.; West Des Moines (IA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical (HDHP & PPO)

Dental

Vision

401k with match

ESOP (Employee Ownership)

Paid Time Off

Parental & Family Care Leave

Life Insurance

Volunteer Time

Job summary

Wright Service Corp. in West Des Moines, IA seeks an HR Generalist to provide guidance on policies and employment laws, support performance management, and lead investigations. You will analyze HR data, partner with management to improve morale, and assist in onboarding/offboarding and workforce planning.

The role requires 3–5 years of HR experience, a Bachelor’s degree, and strong communication skills. Bilingual in Spanish & English preferred; HR certification is a plus.

Qualifications

• Bachelor’s degree in Business, Human Resources Management, or related field.
• Minimum 3–5 years of progressive HR experience across multiple functions.
• Experience supporting employee relations, investigations, and manager guidance.
• HR certification preferred.
• Bilingual in Spanish & English preferred.

Responsibilities

• Provide guidance and interpretation of HR policies and employment legislation for assigned divisions; promote consistent application within established practices and escalate higher‑risk or complex matters as needed.
• Maintain knowledge of federal, state, and local employment laws; interpret routine to moderately complex changes and consult with HR Leadership as needed.
• Provide guidance on performance management, coaching, counseling, disciplinary actions, and separations for routine to moderately complex situations.
• Resolve employee relations issues and lead objective investigations with guidance as needed.
• Analyze HR and business data to identify trends, gaps, and contributing factors; propose practical solutions and track outcomes.
• Facilitate regular meetings with management to provide HR support and monitor progress.
• Build partnerships with management to strengthen morale and retention initiatives.
• Guide on job changes, restructures, workforce planning, and retention strategies.
• Collaborate on onboarding and offboarding, including compliance documentation; identify process improvements.
• Identify training opportunities and coordinate delivery to meet business needs.
• Partner with management and vendors on unemployment claims and hearings; update process documentation.
• Support change initiatives with communication, training, and adoption plans.
• Maintain confidentiality and professional judgment; comply with laws and company policies.

Skills

EEOC knowledge

Employment law understanding

Communication skills

Customer service

Decision making

Organizational skills

HR data analysis

Coaching & training

Presentation skills

Multitasking

Education

Bachelor’s degree in Business/HR

HR Certification preferred

Tools

Microsoft Office

Adobe Acrobat

HRIS/HRMS systems

Background check services

Employment verification services

Records management systems

Job description

Wright Service Corp. in West Des Moines, IA seeks an HR Generalist to provide guidance on policies and employment laws, support performance management, and lead investigations. You will analyze HR data, partner with management to improve morale, and assist in onboarding/offboarding and workforce planning.

The role requires 3–5 years of HR experience, a Bachelor’s degree, and strong communication skills. Bilingual in Spanish & English preferred; HR certification is a plus.