Human Resources Business Partner

Wright Service Corp.; West Des Moines (IA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical (HDHP & PPO)

Dental

Vision

401k with match

ESOP (Employee Ownership)

Paid Time Off

Parental & Family Care Leave

Life Insurance

Volunteer Time

Job summary

Wright Service Corp. in West Des Moines, IA seeks an HR Generalist to provide guidance on policies and employment laws, support performance management, and lead investigations. You will analyze HR data, partner with management to improve morale, and assist in onboarding/offboarding and workforce planning.

The role requires 3–5 years of HR experience, a Bachelor’s degree, and strong communication skills. Bilingual in Spanish & English preferred; HR certification is a plus.

Qualifications

• Bachelor’s degree in Business, Human Resources Management, or related field.
• Minimum 3–5 years of progressive HR experience across multiple functions.
• Experience supporting employee relations, investigations, and manager guidance.
• HR certification preferred.
• Bilingual in Spanish & English preferred.

Responsibilities

• Provide guidance and interpretation of HR policies and employment legislation for assigned divisions; promote consistent application within established practices and escalate higher‑risk or complex matters as needed.
• Maintain knowledge of federal, state, and local employment laws; interpret routine to moderately complex changes and consult with HR Leadership as needed.
• Provide guidance on performance management, coaching, counseling, disciplinary actions, and separations for routine to moderately complex situations.
• Resolve employee relations issues and lead objective investigations with guidance as needed.
• Analyze HR and business data to identify trends, gaps, and contributing factors; propose practical solutions and track outcomes.
• Facilitate regular meetings with management to provide HR support and monitor progress.
• Build partnerships with management to strengthen morale and retention initiatives.
• Guide on job changes, restructures, workforce planning, and retention strategies.
• Collaborate on onboarding and offboarding, including compliance documentation; identify process improvements.
• Identify training opportunities and coordinate delivery to meet business needs.
• Partner with management and vendors on unemployment claims and hearings; update process documentation.
• Support change initiatives with communication, training, and adoption plans.
• Maintain confidentiality and professional judgment; comply with laws and company policies.

Skills

EEOC knowledge

Employment law understanding

Communication skills

Customer service

Decision making

Organizational skills

HR data analysis

Coaching & training

Presentation skills

Multitasking

Education

Bachelor’s degree in Business/HR

HR Certification preferred

Tools

Microsoft Office

Adobe Acrobat

HRIS/HRMS systems

Background check services

Employment verification services

Records management systems

Job description

Essential Job Duties:Provide guidance and interpretation of HR policies and employment legislation for assigned divisions; promote consistent application within established practices and escalate higher-risk or complex matters as needed.Maintain a strong knowledge of federal, state, and local employment laws and regulations; interpret routine to moderately complex changes and consult with HR Leadership as needed prior to advising the business.Provide recommendation and guidance regarding performance management, which includes coaching, counseling, disciplinary actions and separations for routine to moderately complex situations, with periodic consultation with senior HR team members as needed.Resolve employee relations issues and address grievances by leading thorough, objective investigations involving routine to moderately complex matters with guidance as needed; document findings, assess risk, and recommend appropriate next steps.Analyze HR and business data for assigned divisions to identify trends, gaps, and contributing factors; recommend practical solutions aligned to policy and practice, track outcomes, and support adjustments in partnership with divisional leadership.Facilitate regular meetings with management teams and leadership to provide HR support and guidance, including alignment on action items, accountability for follow-up, and monitoring progress.Build and maintain partnerships with management teams to strengthen morale and advance productivity and retention initiatives.Provide guidance on job changes, restructures, workforce planning, and retention strategies for routine to moderately complex scenarios, outlining options and making recommendations.Collaborate with managers and employees to complete both onboarding and offboarding initiatives, including employment eligibility documentation and compliance requirements; identify and suggest process improvements to increase efficiency and consistency.Identify training opportunities, and partner with relevant departments to align content, delivery, and follow-up to ensure objectives are being met and business needs are supported.Partner with management and third-party vendor to represent the company on unemployment claims and hearings; identify gaps, propose solutions, and assist in updating process documentation.Support change initiatives by ensuring appropriate communication, training, and adoption plans are in place for assigned areas and aligned to established implementation plans.Maintain strict confidentiality and professional judgment in all matters.Support, actively participate, and act in accordance with Wright’s culture of safety and employee ownership.Comply with applicable federal, state, and local laws; follow all company policies and procedures.Maintain regular and punctual attendance at work and meetings.Knowledge, Skills & Ability Requirements:Established working knowledge of EEOC, Title VII, Family Medical Leave Act, Americans with Disabilities Act, federal and state employment legislation, and Company policies and procedures.Proficient with Microsoft Office Suite, and Adobe Acrobat products.Ability to communicate effectively with management and employees; strong customer service skills and ability to build rapport and trust.Ability to make independent decisions and resolve routine to moderately complex employee relations issues with periodic consultation with senior HR team members; handle sensitive matters with discretion and sound judgment.Strong organizational skills and the ability to manage multiple tasks and projects simultaneously while maintaining attention to detail.Proficient with HR information systems and ancillary systems/software effectively, including but not limited to HRMS/HRIS, background check services, employment verification services, and records management.Strong communication, coaching, training, and presentation skills; ability to influence at multiple levels.Data-driven mindset with the ability to analyze trends, identify contributing factors, and recommend practical solutions within assigned areas of responsibility.Ability to perform in a dynamic, fast-paced, and ever-changing environment.Education, Certification & Experience Requirements:Bachelor’s degree required, preferably in Business, Human Resources Management, or related field.Minimum 3 – 5 years of progressive Human Resources experience across multiple functions.Demonstrated experience independently supporting employee relations, performance management, investigations, and manager guidance in a fast-paced environment preferred, particularly for routine to moderately complex matters.Other Preferred Requirements:HR certification preferred.Bilingual in Spanish & English preferred.Benefit Summary:Full-Time employees within Wright Service Corp are eligible for the following:Medical (HDHP & PPO), Dental, and Vision401k and 401k matchESOP (Employee Ownership Program)Paid Time Off (Vacation, Sick, Floating Holidays)Paid Parental & Family Care LeaveCompany Paid STD, LTD, and Life InsurancePaid Volunteer TimeAnd More...Learn more at www.thewrightbenefits.comWright Service Corp. employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.https://wrightservicecorp.com/privacy-policy