Strategic HR Partner — Data-Driven Employee Experience

Amazon; Maryland; On-site; USD 68,000 - 118,000; Full time

Job summary

Amazon.com Services LLC is seeking an HR Business Partner to provide HR generalist support to a large population of hourly employees and leaders, focusing on talent management, employee engagement, and operational excellence. You will partner with business leaders to deliver initiatives and drive business impact through data-driven insights.

The role balances strategic and tactical responsibilities, leading projects, coaching leaders, and driving inclusive talent practices.

Qualifications

• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• 5+ years of HR experience or a mix of equivalent experiences (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing).
• Experience using data and high-judgement to drive business decisions.
• Experience supporting and/or leading employee-focused processes such as onboarding, benefits, investigations, training and/or talent management.

Responsibilities

• Improve site effectiveness by identifying systemic patterns, addressing root causes, and making high-judgment decisions that align with policy while maintaining compliance.
• Use data analytics to identify trends, predict future challenges, and implement proactive solutions at the site level.
• Execute and monitor employee engagement strategies and recognition programs; maintain floor presence to gather insights.
• Coach leaders on effective people management practices and support inclusive, high-performing teams.
• Partner with leaders to ensure equitable talent practices across selection, development, and advancement decisions.
• Drive adoption of HR technology solutions, AI, and self-service tools to improve processes and service delivery.

Skills

Data-driven decisions

HR generalist experience

Employee onboarding

Talent management

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC is seeking an HR Business Partner to provide HR generalist support to a large population of hourly employees and leaders, focusing on talent management, employee engagement, and operational excellence. You will partner with business leaders to deliver initiatives and drive business impact through data-driven insights.

The role balances strategic and tactical responsibilities, leading projects, coaching leaders, and driving inclusive talent practices.