Strategic HR Business Partner – Employee Experience & Ops

Amazon Inc.; Everett (WA); On-site; USD 80,000 - 118,000; Full time

Benefits offered by this job

Health insurance

401(k)

Parental leave

Job summary

Amazon in Everett, WA is seeking an HR Business Partner to provide generalist HR support for hourly employees and leaders, focusing on talent management, employee engagement, and operational excellence through data-driven insights.

You will partner with leaders to drive HR initiatives, coach on people management, and help adopt HR technology and AI tools to improve the employee experience and drive measurable business impact.

Qualifications

• 2+ years of Amazon (blue badge/FTE) experience, or Bachelor's degree in management, business administration, economics, engineering, marketing
• 2+ years of human resources or equivalent (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing) experience
• Experience supporting or leading employee-focused processes including onboarding, benefits, investigations, training or talent management

Responsibilities

• Improve site effectiveness by identifying systemic patterns, addressing root causes, and making high-judgment decisions that align with policy intent while minimizing risk. Establish and implement mechanisms that ensure consistent, fair application of policies while maintaining compliance with evolving regulations.
• Use data analytics to identify emerging trends, predict future challenges, and implement proactive solutions at the site level. Turn insights into practical initiatives that drive measurable improvements in employee experience and business performance.
• Execute and monitor employee engagement strategies and recognition programs. Maintain meaningful floor presence to gather insights, identify early signs of disengagement, and partner with leaders to drive targeted improvements.
• Coach Business Leaders on effective people management practices, including performance feedback, team development, and complex employee relations matters. Support leaders in building inclusive, high-performing teams.
• Partner with leaders to ensure equitable talent practices across selection, development, and advancement decisions. Champion initiatives that create an inclusive environment where all employees can thrive.
• Drive adoption of HR technology solutions, AI, and self-service tools, ensuring effective utilization while maintaining focus on high-touch service delivery in critical moments. Identify opportunities to enhance user experience and process efficiency.

Job description

Amazon in Everett, WA is seeking an HR Business Partner to provide generalist HR support for hourly employees and leaders, focusing on talent management, employee engagement, and operational excellence through data-driven insights.

You will partner with leaders to drive HR initiatives, coach on people management, and help adopt HR technology and AI tools to improve the employee experience and drive measurable business impact.