Strategic HR Business Partner — Data-Driven Leader

Amazon; Richmond (VA); On-site; USD 68,000 - 118,000; Full time

Job summary

Amazon in Richmond, VA is seeking an HR Business Partner to provide generalist HR support to a large hourly workforce and business leaders. You will drive talent management, employee engagement, and internal customer service by leveraging data-driven insights and HR metrics.

The role may involve leading a team of entry-level HR professionals and owning projects that enhance the employee experience, balancing strategic and tactical work to deliver measurable business outcomes.

Qualifications

• Bachelor's degree or 2+ years Amazon experience.
• 2+ years HR or equivalent (e.g., operations, customer service, retail, distribution, shipping/logistics).
• Experience supporting or leading employee-focused processes including onboarding, benefits, investigations, training or talent management.

Responsibilities

• Improve site effectiveness by identifying systemic patterns and ensuring fair policy application.
• Use data analytics to identify trends and drive improvements in employee experience and performance.
• Execute and monitor employee engagement strategies and recognition programs.
• Coach leaders on people management, performance feedback, and development.
• Partner to ensure equitable talent practices across selection, development and advancement.
• Drive adoption of HR technology solutions and AI to enhance user experience.

Skills

HR generalist expertise

Coaching & influencing

Employee relations

Data-driven decision making

Leadership development

Education

Bachelor's degree

MBA or Master’s degree

Tools

HRIS/HR technology

Data analytics tools

Job description

Amazon in Richmond, VA is seeking an HR Business Partner to provide generalist HR support to a large hourly workforce and business leaders. You will drive talent management, employee engagement, and internal customer service by leveraging data-driven insights and HR metrics.

The role may involve leading a team of entry-level HR professionals and owning projects that enhance the employee experience, balancing strategic and tactical work to deliver measurable business outcomes.