Strategic Growth Partner for Fintech (Enterprise)

Gigs; New York (NY); On-site; USD 180,000 - 250,000; Full time

Benefits offered by this job

Stock options

Home office stipend

Learning & development budget

Phone and international data plan

Job summary

Gigs, a US-based fintech telecom platform, is seeking a Strategic Partner Manager to own and grow our most important fintech relationships. This isn’t a standard account role; it blends commercial growth, customer success, and business strategy to become a trusted advisor to executives at fast-scaling fintechs.

You will drive revenue, retention, and long-term value by partnering with GTM, Marketing, Support, Implementation, and Product, negotiating renewals, and expanding partnerships across

Qualifications

• Manage enterprise accounts with large, complex fintech customers.
• Own revenue targets and link customer success to growth.
• Thrive in a high-growth, product-led environment.
• Customer-first mindset with impact-focused delivery.
• Build trust with C-level stakeholders across organizations.
• Collaborate across Product, Marketing, Support, and Implementation.
• Curious, adaptable, and capable of guiding teams through change.

Responsibilities

• Drive growth with strategic fintech customers, negotiating renewals and expansions.
• Act as a trusted advisor to executives, surfacing risks and guiding scale.
• Design and refine processes to enable growth and sustainable success.
• Work cross-functionally to deliver launches, campaigns, and rollouts.
• Balance commercial terms with adoption, value, and retention.

Skills

Enterprise accounts

Revenue targets

NRR tracking

Cross-functional

C-level relationships

Product-led mindset

Customer success

Ambiguity tolerance

Tools

CRM software

Job description

Gigs, a US-based fintech telecom platform, is seeking a Strategic Partner Manager to own and grow our most important fintech relationships. This isn’t a standard account role; it blends commercial growth, customer success, and business strategy to become a trusted advisor to executives at fast-scaling fintechs.

You will drive revenue, retention, and long-term value by partnering with GTM, Marketing, Support, Implementation, and Product, negotiating renewals, and expanding partnerships across