Strategic Growth & Key Accounts Manager

ATC; Farmington Hills (MI); On-site; USD 70,000 - 110,000; Full time

Job summary

ATC in Farmington Hills, MI is seeking a seasoned professional to direct activities with customers, manage sales, service, pricing, and on-time delivery, ensuring clear communication across the organization.

The role emphasizes building stable customer relationships, pursuing new business opportunities, and leading cross-functional teams to resolve issues and improve processes for long-term success.

Qualifications

• Bachelor's degree required with 5+ years related experience.
• Fluent English; strong written and verbal communication.
• Experience with CRM and sales lifecycle.

Responsibilities

• Directly manage customer relationships and satisfaction.
• Develop strategies to secure current and attract new business.
• Present and recover cost increases from customers.
• Coordinate with accounting to ensure payments.
• Promote continuous improvement and problem solving.
• Negotiate long-term contracts with customers.
• Maintain high level of customer interface and resolve complaints.
• Lead cross-functional collaboration across departments.

Skills

Customer engagement

Strategic sales

Cross-functional collaboration

Communication

MS Office

Education

Bachelor's degree

Tools

Salesforce

Power BI

Epicor

MS Excel

Job description

ATC in Farmington Hills, MI is seeking a seasoned professional to direct activities with customers, manage sales, service, pricing, and on-time delivery, ensuring clear communication across the organization.

The role emphasizes building stable customer relationships, pursuing new business opportunities, and leading cross-functional teams to resolve issues and improve processes for long-term success.