Strategic Automotive Account Manager

Strattec Security Corp.; Auburn Hills (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Strattec, a global automotive access company, is seeking an Account Manager to grow key customer relationships and oversee commercial activities. You will manage quotations, track pricing, and ensure profitability in collaboration with engineering, finance, and operations.

The role focuses on maintaining customer satisfaction, coordinating with internal teams, and driving revenue growth across automotive accounts.

Qualifications

• Bachelor’s degree in Business, Marketing, Engineering or a related field preferred.
• 3–5 years of experience in account management, preferably within the automotive industry.
• Equivalent combination of education & experience will be considered.

Responsibilities

• Serve as the primary point of contact for assigned automotive accounts, fostering strong relationships & ensuring customer needs are met.
• Lead the preparation & submission of quotations, manage pricing files, & ensure alignment with customer expectations & internal profitability goals.
• Review production contracts, resolve discrepancies, & ensure proper documentation & record retention.
• Oversee customer prototype orders, including engineering design & development, invoicing, & delivery tracking.
• Contribute to sales forecasts, acquisition plans, & reporting activities such as strategic account reviews & board-level presentations.
• Utilize customer engineering change control systems to access & manage engineering change orders.
• Coordinate order processing & monitor delivery status to ensure timely fulfillment.
• Support recovery of past due balances through proactive communication & collaboration with finance teams.
• Work closely with cross-functional teams including engineering, finance, & operations to support customer programs & internal initiatives.
• Prepare materials for customer & internal meetings, lead discussions, & follow up on action items.
• Maintain accurate customer records in systems such as AS400 & Future III, including shipping information & pricing.
• Provide administrative support for service channels as needed.

Skills

Account management

Customer relationships

Quotations

Education

Bachelor's degree in Business/Marketing/Engineering

Job description

Strattec, a global automotive access company, is seeking an Account Manager to grow key customer relationships and oversee commercial activities. You will manage quotations, track pricing, and ensure profitability in collaboration with engineering, finance, and operations.

The role focuses on maintaining customer satisfaction, coordinating with internal teams, and driving revenue growth across automotive accounts.