Strategic Growth Customer Account Manager

Nestlé S.A.; Solon (OH); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

401k with company match

Healthcare coverage

Competitive benefits

Job summary

Nestlé USA is seeking a Customer Account Manager to manage and grow category sales with assigned customers, building strong relationships and delivering customer business plans. The role collaborates with cross-functional teams to achieve annual targets and drive market share gains.

You will lead promotions, forecasts, trade metrics, and item presentations while coordinating with Nestlé Retail Sales, Category Management, and field teams.

Qualifications

• Bachelor’s degree with business focus or related field required.
• Minimum 5 years of relevant sales or account management experience.
• Strong collaboration, communication, and problem-solving skills.
• Proficiency in Microsoft Office and data analytics tools is required.

Responsibilities

• Drive category growth and achieve annual sales targets.
• Develop customer promotion plans based on distribution and trends.
• Own forecast, trade reports, and profitability metrics.
• Build strong cross-functional and customer relationships.

Skills

Collaboration

Communication

Problem-solving

Strategic thinking

Customer service orientation

Negotiation

Adaptability

Time management

Presentation skills

Analytical skills

Education

Bachelor’s degree (business-related preferred)

Tools

Power BI

Circana

Nielsen

Excel

PowerPoint

Teams

Outlook

Job description

Nestlé USA is seeking a Customer Account Manager to manage and grow category sales with assigned customers, building strong relationships and delivering customer business plans. The role collaborates with cross-functional teams to achieve annual targets and drive market share gains.

You will lead promotions, forecasts, trade metrics, and item presentations while coordinating with Nestlé Retail Sales, Category Management, and field teams.