Strategic Growth Account Manager - SaaS (Remote)

Reachdesk; New York (NY); Ibrido; USD 160.000 - 200.000; Tempo pieno

Vantaggi offerti da questo lavoro

Stock options

401(k) match

Medical, dental & vision

Flexible PTO

Collaborative culture

Descrizione del lavoro

Reachdesk is seeking a Commercial Account Manager to own retention and growth across a portfolio of existing customers, focusing on renewals, expansion, and strategic account growth, with some prospecting.

You will develop multi-threaded executive relationships, drive upsell and cross-sell opportunities, and quarterback cross-functional teams (Success, Swag Sourcing, Logistics) to deliver measurable business outcomes.

Competenze

• 5+ years in account management or renewals with revenue ownership.
• Experience in subscription-based SaaS or recurring revenue environments preferred.
• Strong written, verbal, and analytical skills.

Mansioni

• Own retention, renewals, and growth across a portfolio of existing customers.
• Build and maintain executive-level relationships with key stakeholders.
• Drive upsell, cross-sell, and expansion opportunities.
• Lead renewal and commercial conversations including pricing and terms.
• Coordinate cross-functional teams to deliver customer outcomes.

Conoscenze

Retaining revenue

Account growth

Executive relationships

Forecasting

Cross-functional collaboration

Formazione

Experience in SaaS sales

Strumenti

CRM systems

Renewals processes

Descrizione del lavoro

Reachdesk is seeking a Commercial Account Manager to own retention and growth across a portfolio of existing customers, focusing on renewals, expansion, and strategic account growth, with some prospecting.

You will develop multi-threaded executive relationships, drive upsell and cross-sell opportunities, and quarterback cross-functional teams (Success, Swag Sourcing, Logistics) to deliver measurable business outcomes.