Remote SaaS Account Manager - Growth & Renewals

Greenhouse Software, Inc.; Washington (District of Columbia); Hybrid; USD 160.000 - 200.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Stock options

401(k) with employer match

Medical, dental & vision insurance

Flexible PTO

Zusammenfassung

Reachdesk is seeking a Commercial Account Manager in the United States to own retention and growth for a portfolio of existing customers. You will focus on renewals, expansions, and strategic account growth, with some prospecting within your book of business.

As a commercially oriented role, success comes from strong judgment, problem-solving, and turning customer needs into revenue opportunities. You will lead cross-functional teams to deliver measurable business outcomes and grow long-term

Qualifikationen

• 5+ years in account management, account executive, renewals, or similar commercially oriented roles with direct revenue ownership.
• Sales, SDR/BDR, or account executive experience strongly preferred.
• Experience in subscription-based SaaS or other recurring-revenue environments with a consultative, strategic sales motion strongly preferred.
• Demonstrated success owning renewals, upsells, cross-sells, and expansion within an existing book of business.
• Track record of creating pipeline and generating new opportunities within existing accounts.
• Strong commercial judgment and problem-solving ability.
• Proven ability to build executive-level relationships across complex organizations.
• Strong written, verbal, and analytical skills, with the ability to clearly explain and simplify complex concepts.
• Highly self-motivated and organized, with a proven ability to manage multiple priorities in a fast-paced, innovative environment.

Aufgaben

• Own retention, renewals, and growth across a portfolio of existing customers.
• Build strong, multi-threaded relationships across key stakeholders and decision-makers.
• Drive upsell, cross-sell, and expansion opportunities within existing accounts.
• Prospect to expand Reachdesk’s contractual opportunities within your book of business across teams, departments, and use cases.
• Lead renewal and commercial conversations, including pricing, terms, and negotiation.
• Run strategic account planning and business reviews tied to customer priorities and measurable outcomes.
• Identify customer challenges early and work cross-functionally to solve them.
• Quarterback internal teams across Client Success, Swag Sourcing, Marketplace, and Logistics to help customers achieve the right outcomes.
• Maintain strong forecasting discipline and pipeline visibility across your book of business.
• Represent Reachdesk with confidence and professionalism in executive-level discussions

Jobbeschreibung

Reachdesk is seeking a Commercial Account Manager in the United States to own retention and growth for a portfolio of existing customers. You will focus on renewals, expansions, and strategic account growth, with some prospecting within your book of business.

As a commercially oriented role, success comes from strong judgment, problem-solving, and turning customer needs into revenue opportunities. You will lead cross-functional teams to deliver measurable business outcomes and grow long-term