Strategic Growth Account Manager

Colonial Group; Savannah (GA); On-site; USD 48,000 - 64,000; Full time

Job summary

Colonial Group is seeking an Account Manager to develop and maintain strong relationships with existing customers and the outside sales team in Savannah, GA. You will support day-to-day business operations to ensure high customer satisfaction and act as the primary contact for assigned accounts.

The role requires excellent communication, adept problem-solving, and the ability to drive revenue growth within existing accounts through proactive follow-up and efficient order management.

Qualifications

• High School Diploma or GED is required.
• Bachelor’s degree in Business or related field is preferred.
• Minimum of 4 years of experience in a customer service and data entry role, or equivalent experience.
• Familiarity with the transportation industry is preferred.

Responsibilities

• Develop and maintain strong relationships with existing customers and the outside sales team.
• Proactively follow up with customers after delivery and service work order completion.
• Build and maintain relationships, acting as primary point of contact.
• Keep outside sales team informed of customer developments.
• Communicate with customers and internal teams to ensure smooth deliveries and work order execution.
• Identify and pursue new business opportunities within existing accounts to drive revenue growth.
• Process and maintain sales orders and service work orders.
• Set up new customer ship-to accounts and assist with verification.
• Maintain records of customer interactions and sales activities in the CRM system.
• Prepare and participate in delivering regular reports on account performance, sales activity, and customer feedback.

Skills

Interpersonal skills

Communication

CRM proficiency

Problem-solving

Microsoft Office

Education

High School Diploma or GED

Bachelor’s degree in Business or related field

Tools

Microsoft Office Suite

Job description

Colonial Group is seeking an Account Manager to develop and maintain strong relationships with existing customers and the outside sales team in Savannah, GA. You will support day-to-day business operations to ensure high customer satisfaction and act as the primary contact for assigned accounts.

The role requires excellent communication, adept problem-solving, and the ability to drive revenue growth within existing accounts through proactive follow-up and efficient order management.