Strategic Key Account Manager

Colonial Group; South Carolina; On-site; USD 80,000 - 120,000; Full time

Job summary

Colonial Group is seeking a skilled sales professional to develop and grow relationships with large regional or national accounts. You will communicate value, understand customer requirements, and tailor solutions to drive mutual growth.

The role requires proactive account management, timely follow-up on orders, and effective issue resolution with management escalation when needed to maintain strong client partnerships.

Qualifications

• Bachelor’s degree in Sales, Marketing or related field; six years sales experience, or equivalent combination of education and related experience

Responsibilities

• Represents the company to assigned key accounts. Interacts and communicates with the customer on a regular basis to determine changing needs and preferences. Communicates competitive advantage to customer contacts.
• Follows up to ensure that product and service requirements are fulfilled on a timely basis.
• Identifies issues and potential concerns with the relationship and works to rectify. Investigates to resolve customer complaints within established guidelines or escalates to management for resolution.

Skills

Relationship building

Account management

Customer needs analysis

Solution selling

Education

Bachelor's degree in Sales/Marketing or related field

Job description

Colonial Group is seeking a skilled sales professional to develop and grow relationships with large regional or national accounts. You will communicate value, understand customer requirements, and tailor solutions to drive mutual growth.

The role requires proactive account management, timely follow-up on orders, and effective issue resolution with management escalation when needed to maintain strong client partnerships.