Strategic Government Success Leader

Datavant; Montgomery (AL); On-site; USD 140,000 - 175,000; Full time

Job summary

Datavant is seeking an experienced relationship professional to join its Strategic Engagement team, focused on government and public sector engagement. The role emphasizes value realization, renewals, and post-sale activities to drive measurable outcomes for customers.

You will own engagement for up to five government accounts, develop insights into partner strategies, and collaborate across functions to align products with customer goals, accelerating adoption and long-term value.

Qualifications

• 7 years experience in healthcare technology and customer facing roles.
• 4 years experience in the federal government or with government contractors and government adjacent organizations.
• Strategic program and project management focused on connecting the dots thinking that puts client value at the center of everything
• Proven ability to build deep, trust-based relationships with customer stakeholders
• Skilled at expanding relationships beyond direct contacts through rapport-building
• Demonstrated ownership of complex, high-value customer accounts
• Strategic thinker who connects cross-customer trends to shape value propositions
• Effective and empathetic internal and external communication

Responsibilities

• Own engagement management and value management for a dedicated account portfolio of up to 5 accounts in our government practice, with a special focus on end-to-end accelerating value within your portfolio.
• Develop a deep understanding of how our current government and government channel partner accounts that are using data to achieve strategic objectives through a variety of engagement techniques (e.g. frequent engagement-focused meetings, workshops, quarterly business reviews, etc.). Innovate ideas on how to support our partners in achieving success as they would define it.
• Lead with curiosity and dive deep into learning and understanding the goals and strategies of our customers and how our solutions and products support those goals.
• Excel in complex program management, often involving multiple partners and contractors, and decision-making, balancing thoughtful analysis with speed to execution, appropriately prioritizing, and knowing when and how to elevate complex edge cases effectively.
• Drive long-term customer value by boosting product adoption, strengthening satisfaction and health, and building trusted, lasting relationships.
• Thrive in a fast-paced, continuous improvement environment, embracing gray areas and ambiguity, while seeking to drive clarity and scalability for your customers and the business.
• Work effectively with your cross-functional partners – surfacing insights that influence product and sales strategies across account teams for your portfolio accounts.
• Take a self-service-first approach to problem solving and navigating questions internally and externally.
• Be a proven communicator and presenter with a commitment to maintaining good internal and external relationships through passion, empathy, and hard work.
• Help create a company-wide culture of customer-centricity.

Skills

Relationship management

Healthcare tech experience

Government contracts

Strategic program management

Stakeholder relationships

Account ownership

Cross-functional communication

Problem solving

Job description

Datavant is seeking an experienced relationship professional to join its Strategic Engagement team, focused on government and public sector engagement. The role emphasizes value realization, renewals, and post-sale activities to drive measurable outcomes for customers.

You will own engagement for up to five government accounts, develop insights into partner strategies, and collaborate across functions to align products with customer goals, accelerating adoption and long-term value.