Strategic Government Engagement Lead

Datavant; Dover (DE); On-site; USD 140,000 - 175,000; Full time

Job summary

Datavant is seeking a Relationship Manager to manage engagement and value realization for a portfolio of government accounts within our Strategic Engagement team. You will drive post-sale activities, renewals, and adoption to maximize customer value.

You will lead with curiosity, build trust-based relationships, and coordinate with partners to align our data solutions with government objectives, ensuring scalable processes across accounts.

Qualifications

• 7+ years experience in healthcare technology and customer facing roles (required)
• 4+ years experience in the federal government or with government contractors and government adjacent organizations (required)
• Experienced strategic program and project manager focused on connecting the dots thinking that puts client value at the center of everything
• Proven ability to build deep, trust-based relationships with customer stakeholders
• Skilled at expanding relationships beyond direct contacts through rapport-building
• Demonstrated ownership of complex, high-value customer accounts
• Strategic thinker who connects cross-customer trends to shape value propositions
• Effective and empathetic internal and external communication

Responsibilities

• Own engagement management and value management for a dedicated account portfolio of up to 5 accounts in our government practice, with a special focus on end-to-end accelerating value within your portfolio.
• Develop a deep understanding of how our current government and government channel partner accounts are using data to achieve strategic objectives; innovate ideas to support partners in achieving success.
• Lead with curiosity and dive deep into learning and understanding the goals and strategies of our customers and how our solutions support those goals.
• Excel in complex program management, balancing analysis with speed to execution, prioritizing effectively and escalating edge cases when needed.
• Drive long-term customer value by boosting product adoption, satisfaction and health, building trusted, lasting relationships.
• Thrive in a fast-paced, continuous improvement environment, seeking clarity and scalability for customers and the business.
• Work effectively with cross-functional partners to surface insights that influence product and sales strategies.
• Take a self-service-first approach to problem solving and internal/external questions.
• Be a proven communicator and presenter with a commitment to maintaining relationships.
• Help create a company-wide culture of customer-centricity.

Skills

Healthcare technology

Customer facing

Strategic program management

Relationship building

Government engagement

Cross-functional collaboration

Job description

Datavant is seeking a Relationship Manager to manage engagement and value realization for a portfolio of government accounts within our Strategic Engagement team. You will drive post-sale activities, renewals, and adoption to maximize customer value.

You will lead with curiosity, build trust-based relationships, and coordinate with partners to align our data solutions with government objectives, ensuring scalable processes across accounts.