Strategic Government Engagement Lead

Datavant; Boston (MA); Presencial; USD 140.000 - 175.000; Jornada completa

Descripción de la vacante

Datavant is seeking an experienced relationship professional with deep government and public sector engagement expertise to join our Strategic Engagement team in Boston. This role focuses on value realization, renewals, and post-sale activities, driving outcomes for government customers.

You will manage end-to-end engagement for dedicated government accounts, coordinate with partners and contractors, and lead initiatives to accelerate value and adoption across the portfolio.

Formación

• 7+ years experience in healthcare technology and customer facing roles.
• 4+ years experience in the federal government or with government contractors and government adjacent organizations.
• Experienced strategic program and project manager focused on connecting the dots thinking that puts client value at the center of everything.
• Proven ability to build deep, trust-based relationships with customer stakeholders.
• Skilled at expanding relationships beyond direct contacts through rapport-building.
• Demonstrated ownership of complex, high-value customer accounts.

Responsabilidades

• Own engagement management and value management for a dedicated account portfolio of up to 5 accounts in our government practice, with a special focus on end-to-end accelerating value within your portfolio.
• Develop a deep understanding of how our current government and government channel partner accounts are using data to achieve strategic objectives through a variety of engagement techniques.
• Lead with curiosity and dive deep into learning and understanding the goals and strategies of our customers and how our solutions and products support those goals.
• Excel in complex program management, often involving multiple partners and contractors, and decision-making, balancing thoughtful analysis with speed to execution.
• Drive long-term customer value by boosting product adoption, strengthening satisfaction and health, and building trusted, lasting relationships.
• Thrive in a fast-paced, continuous improvement environment, embracing gray areas and ambiguity, while seeking to drive clarity and scalability for your customers and the business.
• Work effectively with your cross-functional partners - surfacing insights that influence product and sales strategies across account teams for your portfolio accounts.
• Take a self-service-first approach to problem solving and navigating questions internally and externally.
• Be a proven communicator and presenter with a commitment to maintaining good internal and external relationships through passion, empathy, and hard work.
• Help create a company-wide culture of customer-centricity.

Conocimientos

Healthcare tech

Customer facing

Strategic program management

Relationship building

Cross-functional collaboration

Executive communication

Descripción del empleo

Datavant is seeking an experienced relationship professional with deep government and public sector engagement expertise to join our Strategic Engagement team in Boston. This role focuses on value realization, renewals, and post-sale activities, driving outcomes for government customers.

You will manage end-to-end engagement for dedicated government accounts, coordinate with partners and contractors, and lead initiatives to accelerate value and adoption across the portfolio.