Strategic Government Success Lead

Datavant; Juneau (AK); Vor Ort; USD 140.000 - 175.000; Vollzeit

Zusammenfassung

Datavant seeks an experienced relationship professional to lead engagement and value realization for government accounts in its Strategic Engagement team. You will drive from post-sale activities to renewal, adoption, and advocacy, building trusted, lasting customer relationships across federal health programs.

You will coordinate cross-functional partners to accelerate value, manage complex programs, and ensure customer outcomes align with strategic objectives, contributing to a

Qualifikationen

• 7+ years experience in healthcare technology and customer facing roles (required).
• 4+ years experience in the federal government or with government contractors and government adjacent organizations (required).
• Experienced strategic program and project manager focused on connecting the dots thinking that puts client value at the center of everything.

Aufgaben

• Own engagement management and value management for a dedicated account portfolio of up to 5 accounts in our government practice, with a special focus on end-to-end accelerating value within your portfolio.
• Develop a deep understanding of how our current government and government channel partner accounts that are using data to achieve strategic objectives through a variety of engagement techniques (e.g. frequent engagement-focused meetings, workshops, quarterly business reviews, etc.). Innovate ideas on how to support our partners in achieving success as they would define it.
• Lead with curiosity and dive deep into learning and understanding the goals and strategies of our customers and how our solutions and products support those goals.
• Excel in complex program management, often involving multiple partners and contractors, and decision-making, balancing thoughtful analysis with speed to execution, appropriately prioritizing, and knowing when and how to elevate complex edge cases effectively.
• Drive long-term customer value by boosting product adoption, strengthening satisfaction and health, and building trusted, lasting relationships.
• Thrive in a fast-paced, continuous improvement environment, embracing gray areas and ambiguity, while seeking to drive clarity and scalability for your customers and the business.
• Work effectively with your cross-functional partners - surfacing insights that influence product and sales strategies across account teams for your portfolio accounts.
• Take a self-service-first approach to problem solving and navigating questions internally and externally.
• Be a proven communicator and presenter with a commitment to maintaining good internal and external relationships through passion, empathy, and hard work.
• Help create a company-wide culture of customer-centricity.

Kenntnisse

Relationship management

Stakeholder engagement

Program management

Healthcare tech experience

Federal government experience

Strategic thinking

Communication

Jobbeschreibung

Datavant seeks an experienced relationship professional to lead engagement and value realization for government accounts in its Strategic Engagement team. You will drive from post-sale activities to renewal, adoption, and advocacy, building trusted, lasting customer relationships across federal health programs.

You will coordinate cross-functional partners to accelerate value, manage complex programs, and ensure customer outcomes align with strategic objectives, contributing to a