Strategic Government Engagement Lead

Datavant; Montpelier (VT); Presencial; USD 140 000 - 175 000; Tempo integral

Resumo da oferta

Datavant is seeking an experienced relationship professional to join our Strategic Engagement team, focusing on government and public sector engagements in the United States. You will drive value realization, renewals, and post-sale activities across our government accounts.

In this role you will own engagement for up to five government accounts, collaborate with cross-functional partners, and push for adoption and long-term customer value.

Qualificações

• 7+ years experience in healthcare technology and customer facing roles
• 4+ years experience in the federal government or with government contractors
• Experienced strategic program and project manager focused on connecting the dots thinking that puts client value at the center of everything
• Proven ability to build deep, trust-based relationships with customer stakeholders
• Skilled at expanding relationships beyond direct contacts through rapport-building
• Demonstrated ownership of complex, high-value customer accounts
• Strategic thinker who connects cross-customer trends to shape value propositions
• Effective and empathetic internal and external communication

Responsabilidades

• Own engagement management and value management for a dedicated account portfolio of up to 5 accounts in our government practice, with a special focus on end-to-end accelerating value within your portfolio.
• Develop a deep understanding of how our current government and government channel partner accounts that are using data to achieve strategic objectives through a variety of engagement techniques.
• Lead with curiosity and dive deep into learning and understanding the goals and strategies of our customers and how our solutions and products support those goals.
• Excel in complex program management, often involving multiple partners and contractors, and decision-making, balancing thoughtful analysis with speed to execution.
• Drive long-term customer value by boosting product adoption, strengthening satisfaction and health, and building trusted, lasting relationships.
• Thrive in a fast-paced, continuous improvement environment, embracing gray areas and ambiguity, while seeking to drive clarity and scalability for your customers and the business.
• Work effectively with your cross-functional partners - surfacing insights that influence product and sales strategies across account teams for your portfolio accounts.
• Take a self-service-first approach to problem solving and navigating questions internally and externally.
• Be a proven communicator and presenter with a commitment to maintaining good internal and external relationships through passion, empathy, and hard work.
• Help create a company-wide culture of customer-centricity.

Conhecimentos

Relationship management

Government engagement

Strategic program management

Account management

Stakeholder management

Communication

Descrição da oferta de emprego

Datavant is seeking an experienced relationship professional to join our Strategic Engagement team, focusing on government and public sector engagements in the United States. You will drive value realization, renewals, and post-sale activities across our government accounts.

In this role you will own engagement for up to five government accounts, collaborate with cross-functional partners, and push for adoption and long-term customer value.