Strategic Government Accounts Lead

Datavant; Des Moines (IA); On-site; USD 140,000 - 175,000; Full time

Job summary

Datavant is seeking an experienced relationship professional to advance strategic engagement with government and public sector clients. You will manage end-to-end value realization, renewals, and delivery across a portfolio, coordinating with cross-functional teams to maximize customer outcomes.

The role emphasizes building trust-based relationships, driving adoption, and guiding programs in a fast-paced environment.

Qualifications

• 7+ years experience in healthcare technology and customer facing roles.
• 4+ years experience in the federal government or with government contractors and government adjacent organizations.
• Experienced strategic program and project manager focused on connecting the dots thinking that puts client value at the center of everything.
• Proven ability to build deep, trust-based relationships with customer stakeholders.
• Skilled at expanding relationships beyond direct contacts through rapport-building.
• Demonstrated ownership of complex, high-value customer accounts.
• Strategic thinker who connects cross-customer trends to shape value propositions.
• Effective and empathetic internal and external communication.

Responsibilities

• Own engagement management and value management for a dedicated account portfolio of up to 5 accounts in our government practice, with a special focus on end-to-end accelerating value within your portfolio.
• Develop a deep understanding of how our current government and government channel partner accounts are using data to achieve strategic objectives through a variety of engagement techniques.
• Lead with curiosity and dive deep into learning and understanding the goals and strategies of our customers and how our solutions and products support those goals.
• Excel in complex program management, often involving multiple partners and contractors, balancing thoughtful analysis with speed to execution.
• Drive long-term customer value by boosting product adoption, strengthening satisfaction and health.
• Thrive in a fast-paced, continuous improvement environment, embracing gray areas and ambiguity.
• Work effectively with cross-functional partners to surface insights that influence product and sales strategies.
• Take a self-service-first approach to problem solving and navigating questions internally and externally.
• Be a proven communicator and presenter with a commitment to maintaining good internal and external relationships.
• Help create a company-wide culture of customer-centricity.

Skills

Relationship management

Government engagement

Strategic program management

Stakeholder management

Customer communication

Job description

Datavant is seeking an experienced relationship professional to advance strategic engagement with government and public sector clients. You will manage end-to-end value realization, renewals, and delivery across a portfolio, coordinating with cross-functional teams to maximize customer outcomes.

The role emphasizes building trust-based relationships, driving adoption, and guiding programs in a fast-paced environment.