Strategic Global Account Manager – Logistics & Growth

Flow X; Arizona; On-site; USD 70,000 - 110,000; Full time

Job summary

Flow X is seeking an experienced Logistics Account Manager in the United States. You will serve as the primary contact for key accounts, understand each client's logistics model, and drive end-to-end resolutions.

Expect to lead client meetings, coordinate cross-functional teams, and identify growth opportunities while maintaining strong relationships. You should have 3-5+ years in Freight Forwarding/International Logistics and 2+ years in Key/Strategic Account management, with US import/export

Qualifications

• Fluent in both Chinese and English (required) for professional business communication.
• 3-5+ years of experience in Freight Forwarding / International Logistics.
• 2+ years of Key Account / Strategic Account / Major Account management experience.
• Proven ability to independently manage large clients or critical projects, not just customer service.
• Familiarity with US import/export logistics and domestic US transportation processes.

Responsibilities

• Serve as the primary contact for key accounts, building and maintaining long-term client relationships.
• Develop deep understanding of each client's logistics model, shipping requirements, SOPs, KPIs, and special handling instructions.
• Conduct regular business and operational reviews with clients to anticipate future volumes and needs.
• Own client requests end-to-end with clear owner, timeline, and resolution.

Skills

Fluent in Chinese and English

Freight forwarding experience

Key/Strategic account management

Client management

US import/export logistics

Meeting leadership

Job description

Flow X is seeking an experienced Logistics Account Manager in the United States. You will serve as the primary contact for key accounts, understand each client's logistics model, and drive end-to-end resolutions.

Expect to lead client meetings, coordinate cross-functional teams, and identify growth opportunities while maintaining strong relationships. You should have 3-5+ years in Freight Forwarding/International Logistics and 2+ years in Key/Strategic Account management, with US import/export