Global Biopharma Account Director (Remote)

Norstella; Santa Fe (NM); Remote; USD 150,000 - 210,000; Full time

Benefits offered by this job

Medical and Prescription Drug Benefits

Health Savings Accounts (HSA) or FSA

Dental & Vision Benefits

Basic Life and AD&D Benefits

401k Retirement Plan with Company Map

Company Paid Short & Long-Term Disable

Paid Parental Leave

Paid Time Off & Company Holidays

Job summary

Norstella is seeking a Global Account Director to expand relationships with Biopharma accounts across the US. You will serve as trusted advisor to senior leaders and align Citeline’s life sciences data solutions with client priorities.

You will own comprehensive account plans, drive renewals and new bookings, and collaborate with internal teams to deliver tailored insights. Remote US role with up to 50% travel and a focus on strategic partnerships.

Qualifications

• 5+ years of experience in similar roles preferred.
• Account Leadership experience expanding business with clients by engaging key stakeholders to understand needs and provide value.
• Strategic perspective to align internal teams, identify risks and opportunities and build relationships.
• Contracting skills with experience leading negotiations in dynamic environments.
• Knowledge of the pharmaceutical industry and life sciences terminology.
• Consultative sales skills including market research, prospecting, business development and closing.

Responsibilities

• Be accountable to achieve and exceed quarterly and annual sales targets as set forth by the business.
• Understand every facet of a client’s business including organizational structure, performance, business strategy and leadership.
• Execute against a comprehensive account and territory plan to drive retention, renewal uplift, and new bookings within whitespace.
• Proactively identify and capture opportunities or address risks at strategic and tactical levels.
• Demonstrate deep knowledge of your client base to align Citeline offerings with client needs.
• Full cycle of planning execution, collaborating with internal teams (SDRs, Client Success, Solution Consulting and Analytics) to drive success.
• Partner with Product management & Client Success to share feedback from client interactions and strive for improvements.
• Utilize SFDC to document all sales activities and provide accurate pipeline reports and forecasts weekly.
• Ad hoc duties as assigned.

Skills

Account Leadership

Strategic Perspective

Contracting Skills

Pharmaceutical Industry Knowledge

Consultative Sales Skills

Collaboration

High Close Ratios

Team Player

Job description

Norstella is seeking a Global Account Director to expand relationships with Biopharma accounts across the US. You will serve as trusted advisor to senior leaders and align Citeline’s life sciences data solutions with client priorities.

You will own comprehensive account plans, drive renewals and new bookings, and collaborate with internal teams to deliver tailored insights. Remote US role with up to 50% travel and a focus on strategic partnerships.