Strategic Gas Accounts Growth Specialist

Eversource; Windbrook Acres Mobile Home Park (MA); On-site; USD 98,000 - 109,000; Full time

Job summary

Eversource in Massachusetts seeks a client-focused professional to manage small commercial and residential gas accounts. You’ll drive new customer connections, provide load and revenue estimates, and coordinate service installations with internal teams.

You'll build trusted relationships, ensure compliance with customer service policies, support revenue cycle activities, and promote net-zero initiatives while traveling to project sites and emergency assignments as needed.

Qualifications

• Bachelor’s degree in engineering, business administration, related discipline, or equivalent experience.
• 3+ years selling/servicing commercial and industrial customers or related industry experience.

Responsibilities

• Proactive customer relationship management within assigned small commercial and residential segments.
• New customer connections: ensure timely installation and provide load/revenue estimates.
• Coordinate installation of new or upgraded utility services and follow up on service quality issues.
• Revenue cycle activities: processing deposits, contributions in aid to construction, and customer information.
• Promote technologies aligned with net-zero targets and identify new business opportunities.

Skills

Communication skills

Interpersonal skills

Time management

Leadership

Business acumen

Technical knowledge of electric andGas

MS Office / ERP tools

Education

Bachelor's degree in engineering or related field

Tools

Maximo

GIS Maps

Salesforce

Excel

Job description

Eversource in Massachusetts seeks a client-focused professional to manage small commercial and residential gas accounts. You’ll drive new customer connections, provide load and revenue estimates, and coordinate service installations with internal teams.

You'll build trusted relationships, ensure compliance with customer service policies, support revenue cycle activities, and promote net-zero initiatives while traveling to project sites and emergency assignments as needed.