Account Executive - Gas

Eversource; Windbrook Acres Mobile Home Park (MA); Presencial; USD 98.000 - 109.000; Jornada completa

Descripción de la vacante

Eversource in Massachusetts seeks a client-focused professional to manage small commercial and residential gas accounts. You’ll drive new customer connections, provide load and revenue estimates, and coordinate service installations with internal teams.

You'll build trusted relationships, ensure compliance with customer service policies, support revenue cycle activities, and promote net-zero initiatives while traveling to project sites and emergency assignments as needed.

Formación

• Bachelor’s degree in engineering, business administration, related discipline, or equivalent experience.
• 3+ years selling/servicing commercial and industrial customers or related industry experience.

Responsabilidades

• Proactive customer relationship management within assigned small commercial and residential segments.
• New customer connections: ensure timely installation and provide load/revenue estimates.
• Coordinate installation of new or upgraded utility services and follow up on service quality issues.
• Revenue cycle activities: processing deposits, contributions in aid to construction, and customer information.
• Promote technologies aligned with net-zero targets and identify new business opportunities.

Conocimientos

Communication skills

Interpersonal skills

Time management

Leadership

Business acumen

Technical knowledge of electric andGas

MS Office / ERP tools

Educación

Bachelor's degree in engineering or related field

Herramientas

Maximo

GIS Maps

Salesforce

Excel

Descripción del empleo

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.This position provides small commercial and residential developments that are strategic customers with a coordinated point of contact for all customer issues related to gas distribution services. This position also contributes to the Company by improving customer satisfaction, retaining and growing profitable distribution and value-added service revenue. This role contributes to the Gas Operations business objectives by increasing the number of new gas customers and providing a more seamless “end to end” sale and service experience for our gas customers.Essential Functions:Proactive Customer Relationship Management - the activities associated with developing strong customer relationships within the assigned customer segment (small commercial and residential developments).New Customer Connections- responsible for ensuring timely installation of new or upgraded utility services and for accurately providing related load and revenue estimates for residential and commercial customers.Corporate Positioning- develops and implements strategies for achieving corporate objectives with the small account customer base, such as customer education, identifying rate changes or promoting energy efficiency programs.Customer Service - enforcement of customer service policies, coordination of installation of new or upgraded utility service, follow-up on reliability or service quality problems, various administrative functions, billing related issues and general customer inquiries.Revenue Cycle – collection of contributions in aid to construction, deposit monies and customer information necessary to establish a new or upgraded service for strategic account customers.Promotes new technologies to align with Eversource’s net zero targets.Proactively provides solutions for all new business opportunities that results in profitable, incremental gross margin to achieve targeted financial and growth objectives.Perform weekly site visits, attend site walkdowns, constructability reviews and weekly planning and scheduling meetingsTechnical Knowledge/Skill/Education/Licenses/Certifications:Technical Knowledge/Skill:Requires excellent communication skills (verbal and written)Provide accurate documentation of required activities.Strong interpersonal and time management skillsManagement skills (leading, coaching, hiring, holding people accountable, etc.)Strong business acumen and technical knowledge of electric and gas distribution systems.Ability to use PC, tablet and desktop applications (e.g., Microsoft Word, Excel, Maximo, GIS Maps, and Salesforce).Education:Bachelor’s degree in engineering, Business Administration, related discipline or equivalent experienceExperience:Minimum of three (3) years of experience in selling/servicing commercial and industrial customers or related industry experience. Residential project development and construction experience, preferred.Working Conditions:This position is categorized as safety-sensitive for the purpose of drug testing. Successful applicants shall be subject to a pre-assignment drug test if the individual is currently in a non-safety sensitive position. As an employee in this position the individual shall be subject to random drug testing.Must be available to work emergency restoration assignment as required.Must be available to travel between MA/CT/NH as necessary.Jobs can require visits to customer sites (office environments, electric vaults/rooms/switch yards, outside locations and hard hat areas) which includes driving to project sites.#GASAJD#LI-ES3Competencies:Build trusting relationshipsManage and develop peopleFoster teamwork and cross-functional collaborationLead changeCommunicate strategic visionCreate an engaged workforceFocus on the customerTake ownership & accountabilityCompensation and Benefits:Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:$97,670.00-$108,520.00Worker Type:RegularNumber of Openings:1Emergency Response:Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.EEO Statement:Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.VEVRRA Federal Contractor