Strategic Freight Operations Account Lead

DSV - Global Transport and Logistics; Austin (TX); On-site; USD 65,000 - 80,000; Full time

Job summary

DSV – Global Transport and Logistics in Austin, TX is seeking an Operational Account Manager, Freight Operations to support the Road US team’s freight brokerage operations. You will help establish relationships with customers, grow branch house accounts, and oversee communication with clients on all account aspects.

The role requires development of customer relationships, carrier rate negotiations, and identification of growth opportunities, with a focus on pricing, service options, and timely

Qualifications

• High School Diploma or GED required; college degree preferred in business or logistics.
• 3 years’ experience in logistics, transportation brokerage, or related field required; 5+ years preferred.
• Experience with Transportation Management Systems (TMS).

Responsibilities

• Develops the overall customer relationship via phone, email, and in person.
• Negotiates with transportation carriers and providers to obtain, set rates and determine services available.
• Researches and determines growth opportunities within the branch’s house accounts.
• Monitors shipment tracking progression from pickup through delivery and communicates accurate and up-to-date information to customers.
• Provides pricing guidance for Carrier Sales team.

Skills

MS Office

Excel

Negotiation

Communication

Teamwork

Pricing

Education

Business Administration / Logistics / Supply Chain

Tools

Transportation Management Systems

Job description

DSV – Global Transport and Logistics in Austin, TX is seeking an Operational Account Manager, Freight Operations to support the Road US team’s freight brokerage operations. You will help establish relationships with customers, grow branch house accounts, and oversee communication with clients on all account aspects.

The role requires development of customer relationships, carrier rate negotiations, and identification of growth opportunities, with a focus on pricing, service options, and timely