Strategic Freight Account Manager - Growth & Margin

Evans Transportation Services LLC; Delafield (WI); On-site; USD 65,000 - 100,000; Full time

Job summary

Evans Transportation Services LLC is seeking an experienced logistics account manager to own the day-to-day relationship with a book of shippers and ensure freight performance. You will manage quoting, load execution, service, and growth, while focusing on margin and customer satisfaction.

Success is measured by gross margin, revenue, load growth, and on-time delivery, with emphasis on accurate billing and proactive communication with customers and carriers.

Qualifications

• 2+ years in freight brokerage, 3PL or logistics account management.
• Experience quoting freight and managing customer pricing.
• Proficiency with MercuryGate or similar TMS.
• Strong written and verbal communication skills.

Responsibilities

• Serve as the primary contact for an assigned book of shipper accounts.
• Price spot and contract freight quickly with margin in mind using market data.
• Build and tender loads in MercuryGate and track from pickup to delivery.
• Communicate delays, exceptions, and accessorials to customers proactively.
• Grow the book by identifying new lanes, modes, and volume; pursue RFPs and bids.
• Monitor revenue and margin by account and correct underperforming lanes.
• Complete rates, accessorials, BOLs, and PODs so loads invoice on time.
• Lead account reviews for customers and leadership.
• Partner with carrier sales, support, Managed Transportation, and finance.
• Perform all other duties as assigned.

Skills

Freight brokerage

Account management

Pricing and quoting

Written and verbal communication

Data analysis

Education

High school diploma or equivalent

Bachelor’s degree in supply chain, logistics or business

Tools

MercuryGate

MS Excel

TMS experience

Job description

Evans Transportation Services LLC is seeking an experienced logistics account manager to own the day-to-day relationship with a book of shippers and ensure freight performance. You will manage quoting, load execution, service, and growth, while focusing on margin and customer satisfaction.

Success is measured by gross margin, revenue, load growth, and on-time delivery, with emphasis on accurate billing and proactive communication with customers and carriers.