Strategic Freight Account Manager

Venture Soluciones; Grand Rapids (MI); On-site; USD 50,000 - 75,000; Full time

Job summary

Venture Soluciones is seeking an Account Manager to develop and sustain client relationships and respond to customer needs. The role focuses on soliciting new business from active customers while coordinating with Operations for efficient freight booking.

Responsibilities include maintaining accurate activity logs, communicating status updates, and using customer scorecards to improve service. A high school diploma is required, with a bachelor’s degree preferred.

Qualifications

• Requires a High School Diploma or equivalent.
• Bachelor’s degree or relevant experience preferred.
• Ability to thrive in a fast-paced, high-volume environment.

Responsibilities

• Build and maintain relationships with customers to enable long-term growth.
• Book freight aggressively and efficiently to keep drivers active and reduce layovers.
• Coordinate with Operations to plan and book freight in advance.
• Identify potential service failures and resolve issues with Operations.

Skills

Teamwork

Communication skills

Problem solving

Fast-paced

Basic computer skills

Education

High School Diploma

Bachelor’s Degree or relevant experience

Tools

MS Office

Job description

Venture Soluciones is seeking an Account Manager to develop and sustain client relationships and respond to customer needs. The role focuses on soliciting new business from active customers while coordinating with Operations for efficient freight booking.

Responsibilities include maintaining accurate activity logs, communicating status updates, and using customer scorecards to improve service. A high school diploma is required, with a bachelor’s degree preferred.