Strategic Enterprise Technical Consulting Lead

Ramp; New York (NY); On-site; USD 180,000 - 230,000; Full time

Benefits offered by this job

Flexible PTO

Home-office equipment ordering

Health and wellness stipend

Intra-office travel budget

Weekly coffee stipend

Job summary

Ramp is seeking a Senior Manager, Technical Consulting, Strategic to lead the Strategic Technical Consulting team and own post-sales implementation for Ramp's largest accounts. You will partner with Customer Activation to co-own milestones, align on time-to-value, and serve as the escalation point for complex delivery challenges.

You will sit across Finance leadership, Product, Engineering, and Sales to design scalable solutions, drive adoption, and ensure enterprise-grade delivery at scale.

Qualifications

• 5+ years in technical consulting or similar roles.
• 2-3+ years managing ICs; senior-level ICs preferred.
• Proven track record owning post-sales implementation for large, complex customers.
• Deep fluency in ERP/financial systems, APIs and integrations.
• Executive-level communication and ability to translate technical trade-offs into business impact.

Responsibilities

• Lead Strategic Technical Consulting team — coach senior/principal consultants, hiring, onboarding, and career development.
• Own post-sales technical implementation for Ramp's largest accounts across the portfolio.
• Co-own activation milestones with Customer Activation — align design, adoption, and time-to-value.
• Serve as escalation point for complex technical/delivery challenges (ERP integrations, API work, go-lives).
• Define the Strategic delivery model — standards, reviews, staffing, and quality bars.
• Run the function with capacity forecasting, workload balancing, and KPI tracking.
• Partner cross-functionally at leadership level with Activation, CSM, Sales, Product, Engineering, and GTM Ops.
• Turn field insight into product influence — advocate for strategic needs with Product/Engineering.
• Set precedent in ambiguous, high-stakes situations and teach the team.

Skills

Technical consulting

Solutions architecture

Enterprise accounts

People management

ERP/financial systems

Executive communication

Tools

NetSuite

Sage Intacct

Oracle ERP

Workday Financials

Microsoft Dynamics

Job description

Ramp is seeking a Senior Manager, Technical Consulting, Strategic to lead the Strategic Technical Consulting team and own post-sales implementation for Ramp's largest accounts. You will partner with Customer Activation to co-own milestones, align on time-to-value, and serve as the escalation point for complex delivery challenges.

You will sit across Finance leadership, Product, Engineering, and Sales to design scalable solutions, drive adoption, and ensure enterprise-grade delivery at scale.